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  • Posted: Apr 15, 2024
    Deadline: Not specified
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    Servest is the destination for forward thinking, integrated solutions for all your facilities management requirements. Our high-performance culture is focused on our customers so that we can develop Servest on a strong foundation for sustainable and profitable growth.
    A feature of this strategy is the extension of empowerment into our African marke...
    Read more about this company

     

    Operations Manager - Johannesburg

    Minimum Requirements

    • Grade 12
    • National Diploma in Horticulture or Equivalent
    • 5 -10 years Landscape maintenance experience, managing high profile clients & multiple larger contracts
    • Managing large headcount workforce & teams
    • Sound knowledge of Labour relations legislation - BCEA & LRA
    • Strong administration and organisational skills incl. financial skills
    • Health & Safety knowledge
    • Computer literate
    • Own vehicle with a valid unendorsed driver’s license

    Duties & Responsibilities

    • Must be able to interpret financial statements
    • Must be able to archive budget parameters
    • Basic knowledge of Debtors and Creditors management
    • Timeous Billing and collection of revenue
    • Planning a smooth operation of all the operations that falls under their jurisdiction.
    • Manage all the KPI’s for employees reporting you
    • Manage all the assets within the scope ( this includes acquisitions and replacement)
    • Constantly negotiate an existing contract with client
    • Increase sales volumes and leads
    • Effective communication of division and corporate vision to build a supportive culture
    • Excellent leadership skills capable of inspiring top tier performance , coaching and mentoring abilities
    • Resolve wage issues as and when they arise before they escalate.
    • Visits key client representatives monthly;
    • All sites audited and reports submitted on a monthly basis 

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    Parking Attendants PMB

    Minimum Requirements

    • Matric 
    • 1 Years’ experience in parking 
    • Good verbal communication skills;
    • Customer orientated & ability to manage parker queries

    Duties & Responsibilities

    • All staff to be dressed in full company uniform and sober when reporting on duty. (It is an offence to report for duty under the influence of alcohol or to consume alcohol whilst on duty).
    • Men will be clean shaven and neatly dressed and proceed directly after parade to their area of responsibility.
    • Staff are not permitted to leave his / her post unattended for any reason. Always ensure a reliever is in place should he / she need to leave his / her post.
    • All Servest staff to always be polite and helpful and maintain a high standard of performance whilst on duty.
    • No tips / gifts may be accepted or solicited from customers, shoppers visiting the mall or the client, whether on or off duty. Non-compliance with this will lead to disciplinary action and possible termination of services.
    • No beggars are allowed into the parking facility at any time.
    • No posters or flyers are allowed to be placed in the area or under the wipers of cars unless the Operations Manager has given approval.
    • All shopper queries to be directed to the Servest Parking Manager who will take up the matter with Mall Management on duty.
    • No statement or admissions will be made to third parties / shoppers, traffic or local law enforcement officers unless approval is provided by Mall Management on duty.
    • No photographic equipment is allowed to be used on the site unless authorized by the Client on duty in writing.
    • Access to the Parking Office by any unauthorised personnel is strictly forbidden.
    • Proper handing and taking over procedures must be followed at the beginning and end of each shift and all equipment / registers handed over must be reflected in the Occurrence Book.
    • Any changes or instructions etc. by the Client that is not in the Occurrence Book must be brought to the Operations Manager’s attention immediately, in order for the site operating procedures to be amended.
    • The necessary action must be taken in order to deter anyone from damaging or removing any property of the Client.
    • At no stage may Controllers be carrying, receiving or holding cash on their persons while on their posts / duty, that has not been recorded in the Cash Declaration Register at start of each shift.

    go to method of application »

    Sales Consultant - Western Cape

    Minimum Requirements

    • Grade 12
    • Relevant Sales and Marketing qualification will be an advantage
    • Minimum of 3-5 years experience in the similar role
    • Ability to interpret customer needs
    • Good understanding of local market conditions and knowledge of Hygiene and cleaning industry
    • Must be a self starter and team player
    • Good communication and inter-personal skills
    • Computer literate
    • Ability to work under pressure and independently
    • Committed and willing to make occasional personal sacrifices to meet deadlines
    • Achievement of budgeted sales
    • Design and presentation of highly professional bid documents
    • Design and presentation of innovative, relevant and competitive solutions.
    • Build and maintain senior relationships both internally and with target clients.
    • Maintain a high level of market intelligence and knowledge of competitor activity

    Duties & Responsibilities

    • Sourcing new business
    • Regular canvassing of all areas and networking within the Servest Group
    • Optimising sales by achieving a high call rate to the right people in the right organisation
    • Delivering excellent sales presentations
    • Preparation, submission and follow ups of professionally prepared quotes to clients
    • Preparation of orders and ensuring all necessary documents are attached
    • Keeping up to date with latest trends and ensuring good product knowledge
    • Regular meetings with your Regional Managers and Branch Managers
    • Update Sales figures and progress reports
    • Manage pricing and margins according to agreed targets.
    • Maintain relationships with existing key customers and develop new business through appropriate propositions, ethical sales methods and relevant internal liaison, to optimize quality of service, new business growth and customer satisfaction

    go to method of application »

    Operations Manager - Durban

    Minimum Requirements

    • Matric (Grade 12)
    • Business Management Qualification or Related
    • 3-5 years experience in a similar role
    • 5 years experience in a diverse Hygiene Service Delivery Environment at a  Managerial Level
    • Compliance/Statutory Requirements (knowledge, understanding and or Training)
    • Occupational Health and Safety Act (OHSA) HACCP  and  Any other relevant Legislation
    • Good communication and customer service skills
    • Valid Drivers License and own transport

    Duties & Responsibilities

    • Ensure minimum standards are adhered to by the operations and manage non conformance.
    • Scheduling and monitoring job completion.
    • Management of fleet vehicle.
    • Oversee the operations, meeting regularly with both the clients and the operations, utilising the service level agreement to monitor compliance.
    • Attend to matters arising, focusing on the customer and client satisfaction and ultimately client loyalty (engage in client relations initiatives).
    • Negotiate contract terms with clients and suppliers.
    • Monitor the operations administrative work ensuring information is complete,  reliable, accessible, timely and accurate including payroll variations, financial book work, health safety and security records as well as employee records.
    • Contribute to operations information and recommendations to strategic plans and reviews, prepare and complete action plans, implement production productivity, quality and customer service standards.
    • Participate in audits. 

    Method of Application

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