Latest Vacancies at Clicks Group

Duties & Responsibilities

• Interpreting of briefs to the brief objectives. 
• Layout and design leaflets and POS from inception to completion.
• Ensure consistency of all Layout and design material to brand guidelines.
• Meticulous attention to detail & ability to problem solve in a challenging retail environment.
• Work closely with creative team to develop effective marketing communications.
• Efficiently manage and check own  artwork.
• Provide support to line manager.

Minimum requirements

Requirements

• Appropriate Degree or qualification in Desk Top Publishing
• 3– 5 years experience in DTP/Layout Artist role within a reputable agency
• Retail layout experience is beneficial
• Strong layout skills
• Multitask and deadline driven
• Fast, efficient  and Accurate
• Manage self and work within a team
• Proficient in Adobe Creative Suite 6 (InDesign, Illustrator & Photoshop)
• Retouching ability – Advantageous

Essential Competencies

• Applying Expertise and Technology
• Creating and Innovating
• Delivering Results and Meeting Customer Expectations
• Persuading and Influencing
• Presenting and Communicating Information

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Job Objectives:

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices 
• Sound understanding and application of financial management principles
• Knowledge of competency based interviewing

Skills:

• Sound managerial, tutorship and coaching skills
• Results and target driven
• Planning and organizing skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Experience:

• Essential: Minimum 2 years’ experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration as Responsible Pharmacist with SAPC
• Desirable: Retail Pharmacy experience
• Desirable: Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

go to method of application »

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
• Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of competency based interviewing
• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen

go to method of application »

Job Objectives

• To lead, manage and mentor the Clicks packaging design team, including senior and junior creative designers, finished artists, illustrators, photographers and freelance designers in order to deliver to plan
• To develop and communicate our brand objectives, by planning, resource sourcing and multitasking workload across the internal staff and external agencies to deliver
• To ensure that all work delivered is aligned to the  brand CI’s as well as brand tiering and brand architecture
• To ensure and maintain brand consistency in-line with relevant marketing strategies and Corporate Identity guidelines thus acurate implementation across all sub-brands are key.
• To collaborate with industry leaders to foster inspiration & learnings as well as the know how of keeping up with international trends in order to continually bring an edge to Private Label design continually.
• To recruit, retain and develop the best design talent in order to deliver the best in class and invest in the future of Clicks Private Label.
• To lead and create innovative spaces by leading brainstorming sessions to promote design thinking in order to achieve the highest standard in creativity and ensuring all briefs are met
• To manage budgets and costings across all resources to ensure we remain within budget constrainst. 
• To work closely with traffic, client services and the Creative Executive to ensure smooth workflow and delivery of work, while ensuring the team’s creative brief is understood and executed within respective deadlines
• To maintain good client relationships as well as create strong partnerships with the marketing teams in order to co-create content and campaigns which complement our brand equities making a real impact with consumers
• To maintain responsibility for all freelance hiring, rate negotiation and management whilst making sure the internal design team is working as efficiently as possible 
• To perform the sourcing of and directing outside resources ie: production agency, photographer, make-up artists, stylists’ illustrators and models, while building and maintaining professional relationships with a network of resources.
• To provide a strong support base to the Creative Executive in order to create the best sustainable design agency & design hub with top South African talent. 

Minimum requirements

Essential Skills, Abilities and Job Related Knowledge

• Strategic and creative design thinking
• Strong knowledge of packaging construction, holistic design solutions, brands CI’s and implementation thereof essential
• Strong market and trend related knowledge
• Excellent knowledge of Adobe Creative Suite CC: Illustrator, Photoshop, In-design.
• A strong understanding of design management systems and studio work flow to drive efficiencies
• Strong understanding of all printing processes
• Strong understanding of manufacturing best practices relating to quality checks and high standards of consistency
• Have strong understanding of the various brand CI’s as well as brand tiering and brand architecture
• Excellent multi-tasking skills
• Resillience under pressure
• Strong verbal and communications skills
• Budget Management skills
• Excellent working knowledge of language and copy
• Strong influencing and presentation skills
• Delivering against demanding deadlines
• Excellent knowledge of all packaging design principles, brand development, creative processes
• Excellent conceptualisation and packaging design skills
• High pressure solution solving ability

Qualifications and Experience 

• Bachelors degree in Graphic Design & Art or equivalent Graphic Design qualification
• Packaging Diploma
• At least 10 years packaging and brand design experience with an outstanding working knowledge of concept artwork, finished Art and all print & packaging processes.
• Minimum 7 years management experience in leading teams, conducting performance reviews & measurements 
• Experience of developing high performing design teams.

go to method of application »

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of competency based interviewing

Skills:

• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen

Experience:

• Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
• Extensive people management experience of a large and diverse workforce
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)