Senior Account Manager at Conversion Advantage

Job description

What are the requirements?

• Matric qualification and tertiary education
• Five+ years’ experience in an account management or marketing role

Key responsibilities:

• Serving as the client’s single point of contact
• Build and maintain strong client relationships through regular contact (meetings, email and phone)
• Work with operational team to ensure campaigns are implemented and up and running in a timely manner
• Stay on top of the performance of each campaign and optimise where necessary
• Always ensure client accounts are up to date ensuring monthly recons are done, reports are sent out and accounts are paid up
• Assist in identifying new business opportunities and qualify appropriate prospects
• Assisting with the strategic planning and implementation across accounts
• Ensure team members are performing the highest quality of work
• Ensure client deadlines are met
• Attend regular client meetings, with report back to the director on client projects and campaigns
• Monitor client results daily, and actively recommend solutions for accounts that are underperforming
• Campaign administration of proposals and contracts
• Campaign implementation, management and feedback to clients
• Achieving the assigned sales targets and profitability goals

Personal traits/skills required:

• Have a complete understanding of the clients' business and market
• Excellent attention to detail
• Passionate about digital marketing, with a general thirst for digital knowledge and a
• Significant interest in new platforms and channels
• Vibey personality
• Energetic
• Great presentation and sales skills
• Analytical
• Innovative and creative, with a concise, precise and effective approach to problem-solving and the ability to develop, deliver and evaluate brilliant ideas founded on rock-solid strategic thinking
• Ability to present new ideas to clients with confidence
• Ability to think both strategically and operationally
• Bright, motivated and driven, with the motivation to lead by example
• Positive thinker, with a can-do attitude
• Reliable, flexible and cooperative
• Personable and approachable, with an enthusiastic and motivational nature and an overall
• passion for excellence
• High energy and committed with a genuine sense of fun