Building Operations Coordinator at JLL

Job description

Reporting to the Facilities Manager and working as part of the overall Facilities Team, the BOC will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.

Your responsibilities:

• Creation and adherence of planned maintenance regime for Clients assets
• Attendance to unplanned maintenance activity
• Response and activity relating to Trouble Ticket (remedy) requests- responding within agreed SLA’s
• Management and tracking of Building Operations stock including but not limited to:
• Bulbs
• Filters
• Power supplies
• Management of local supplier base providing maintenance, project activity and cleaning.
• Tracking of utility usage (electric, water, gas) and creation of innovative ideas to remove impact on the environment.
• Liaison with relevant regulatory bodies including Safety groups- putting in place action plans when appropriate
• Oversee Building Operating and Maintenance manuals- managing updates when necessary.
• Site Inspections­ (with other members of Facility Team)
• Daily cleaning
• Heating, ventilation, air conditioning
• Landscaping (when present)
• Moves/Adds/Changes
• Desk Assignments
• Furniture stock ordering and management
• Occupancy Tracking
• Small Project Management / Creation of Budget & Activity Plan for Site Improvements:
• Refurbishments
• Renovations
• Expansions
• Liaison with:
• Deskside/IT
• Global Telecom
• Global Security (for systems & devices)
• Global A/V
• Security Guards Coordination (when present on site)
• Other Building Operations Coordinators on client sites.
• Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training
• Raise purchase orders
• Deputise / provide cover for Office Services Coordinator / Facilities Manager when appropriate.

To apply you need to have:

• Previous experience of working within a high profile corporate environment
• Education in technical discipline
• Knowledge of statutory and regulatory maintenance requirements for Clients assets as well as of Contract Management
• Fluency in English and local language
• ­Excellent people skills and ability to interact with a wide range of client staff and demands
• Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.
• Ability to maintain professionalism at all times and be an ambassador of the team.
• Ability to multitask, use initiative and work with minimal supervision.
• Be an excellent team player with the want to go above and beyond for each other