Operational Risk Manager at Nedbank

Job Purpose

To implement and maintain the Groups operational risk management framework through partnering with business to manage operational risk and ensure compliance to regulatory requirements; as per Nedbank business strategy.

Job Responsibilities

• Prevent recurrence of incidents by undertaking investigations; classifying and reporting operational risk incidents.
• Ensure that KRIs are maintained and reported monthly
• Complete Trade amendments analysis daily and facilitate timeously reporting
• Ensure that RCSA are updated as per the ORM Framework
• Identify risks which can impact the business and ensure that the correct mitigating controls are put in place to address.
• Ensure effective risk governance by Assisting and providing support to the Chairman of the Enterprise Risk Committee (ERCO) in risk and compliance relate matters.
• Ensure appropriate evidence of risk management by adhering to internal governance standards.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Uplift the skills of the team by mentoring and training othersEnsure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team during formal and informal interaction. Build sound professional relationships with clients through collaboration; client focus; innovative growth; excellent execution; value based leadership and taking ownership.
• Build trust with clients through professional conduct and providing advice and guidance.
• Develop professional working relationships with internal stakeholders (Other Risk functions; Group; Audit etc.) through collaboration; liaising with various stakeholders to improve the framework.
• Manage relationships with team through teamwork; knowledge sharing; positive attitude and providing support to colleagues.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Contribute to making the department a great place to work through teambuilding activities; communication; improving how we do things to become more efficient / profitable.
• Improve the risk culture through on-going active contribution (awareness campaigns and day to day interaction with stakeholders and clients).
• Ensure time is well managed to manage costs through prioritisation; accuracy; planning and timeous delivery.
• Deliver efficiency initiatives by adhering to time and budget requirements.
• Identify and assess the risk and controls relevant to the portfolio in terms of operations; new products; projects; systems and the environment by using approved operational risk management tools.
• Ensure that risks are well managed and anticipated by monitoring and analysing risk and risk trends.
• Ensure that identified risks are treated by facilitating the development of mitigating actions and monitoring the implementation thereof.
• Monitor adherence and compliance to the operational risk management framework.
• Estimate capital allocation and stress test risk by facilitating scenario analysis.
• Ensure that the operational risk reporting to the various structures is accurate; relevant and comparable by reporting timeously and being proactive

Essential Qualifications

• NQF Level
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Chartered Accountant , Advanced Diplomas/National 1st Degrees
• MBA

Type of Exposure

• Conducting root cause analysis
• Developing ways to manage risks
• Drafting reports
• Managing conflict situations
• Influencing stakeholders to obtain buy-in for concepts and ideas
• Sharing information in different ways to increase internal stakeholders understanding
• Communicating standards to others
• Writing business proposals
• Interacting with diverse people
• Communicating complex written information Interacting with regulatory and industry bodies
• Identifying trends
• Preparing and delivering presentation
• Analysing business operations
• Managing multiple projects
• Answering customer questions

Minimum Experience Level

5 - 8 years experience in Risk, Governance and Auditing and/or 8 - 10 years experience in banking and/or insurance

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Technologies
• Cluster Specific Operational Knowledge
• Business Acumen
• operational risk
• Behavioural Competencies
• Building Partnerships
• Communication
• Decision Making
• Stress Tolerance
• Technical/Professional Knowledge and Skills
• Adaptability