Key Account Manager at Siemens

Job description

Role summary

A Self motivated, customer focused individual with the ability to build strong interpersonal relationships and with at least 5 to 10 years experience in the healthcare imaging environment either as account sales representative, technical or with radiographic experience. Please do not apply without the relevant experience.

The Minimum Qualifications Should Be

• Preferred Ndip. Eletronic Engineering or Higher, with proven Radiography sales experience.
• Preferred Ndip. Radiography (Diagnostic) or Higher, with proven Radiography sales experience.
• Or 5 – 10 years proven sales experience in the Diagnostic Radiography Healthcare Field.

 Requirements

• The individual will be responsible for canvassing a territorial area for sales opportunities and overall account ownership and must demonstrate through experience a high level of customer commitment.
• Report directly to the Head of Sales, daily interaction customers, product managers and other management. Ensures the implementation of the sales strategy, guidelines and targets in a specified region, for the portfolio of a unit, in order to increase sales with all kinds of potential customers, new account penetration, and to achieve defined financial goals and sales targets.
• Manage Territorial Budget
• Manage personal sales targets and revenue plans
• Implementation of strategic sales plans
• Delivery of accurate and on time reports
• Pro-actively stimulate the market
• Support of back office processes related to accounts
• To collect information about market size, competition, market requirements & trends
• To provide reports and or information as and when required by Management
• To maintain SH@RE (CRM tool) data on a daily basis, and ensure accuracy of forecasting
• Follows the CRM Sell Process
• Manage Accounts, overall “Owner of Accounts”
• Act as the primary contact to customer accounts, overall “owns” the account
• Build trust relationship with customers to achieve and maintain satisfaction levels
• Management of existing accounts, uncover new accounts, creation of sales opportunities
• Establish the needs of customers and potential customers
• Identify solutions to satisfy customer needs and requirements
• Responsible for developing, implementing and closure of innovative sales programs
• Canvassing for new customers
• Interact with public and private sector customers in order to promote the Siemens brand
• Ensure customers and potential customers are informed of products and service offerings
• Monitoring and communicating on developments within the Healthcare Sector
• Interact with numerous internal departments to ensure overall customer satisfaction of accounts
• Work with the greater sales force to share best practices and assist in the success in all territories
• Grow knowledge of the complete sales portfolio
• Assist in preparation, submission and follow-up on tenders and quotations.
• Maintain a business plan and forecast of expected orders for the assigned territory at regular intervals.
• To participate at professional meetings and exhibitions