Lay Counsellor at BroadReach

Job description

Role Description

The Lay Counsellor’s primary responsibility is to support the implementation of strategic and tactical interventions at Department of Health (DoH) facilities and sites through the provision of direct HIV & TB related clinical services to patients and clients, namely pre.post and ongoing HIV/AIDS individual and group counselling, HIV Testing Services, referring HIV-positive persons and ensuring linkage to care .She / he will drive the 90-90-90 HIV and TB agendas for adults and children by ensuring that the NDOH HTS protocol and guideline are being implemented by target facilities. The Lay Counsellor will work in conjunction with a registered nurse/ professional nurse on site.

Key Measurable Outputs Of The Position Include

• Patient care 90-90-90 targets ( testing, sustained chronic treatment and diagnostic treatments)
• Health Education
• Counselling
• Reporting

Qualifications And Experience Required

• Senior Certificate (Grade12) or equivalent
• Technical Knowledge And Skills Required

General (pre-requisite)

• Experience and knowledge of public health facilities and HIV programmes
• Basic knowledge of HIV/AIDS and TB
• Committed and motivated to preventing HIV and supporting people living with HIV
• Non- judgmental, trustworthy and empathic
• Involvement in some aspect of community work will be an added advantage
• Experience with sex worker community and/or hard to reach populations preferred
• Strong understanding of patient confidentiality laws
• Computer literacy preferred
• Ability to handle stress and manage own emotions and others
• Keep confidentiality and have deep levels of integrity with patients information and within the working environment of Broadreach brand

Organisation (orientation/probation)

• Understanding of HIV and TB clinical and treatment guidelines and protocols for adults and children
• Understanding the 90-90-90 HIV and TB strategies for adults and children
• Knowledge and use of BR tools

Role (foundational knowledge)

• Understanding of healthcare systems in resource-limited settings
• Understanding the local political landscape involved in Facility, Sub-district and District level
• Knowledge of diagnoses, clinical management, and on-going antiretroviral use in HIV and TB exposed and infected children and adults
• Knowledge of principals and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of different counselling and training models for vulnerable diseases.
• Need to know when to refer patients and have knowledge of the different referral systems
• Changing Knowledge Requirements
• South African National Guidelines

Core Competencies Include

• Problem solving
• Attention to Detail
• Decision making
• Self-Management
• Communication
• Empathy
• Consulting and advising
• Planning and organizing