Jobs at Core Group

Job Description

Part-Time Brand Ambassador / Promoter

• Join the excitement. Represent world-class tech. Make every interaction count.
• Core Group is seeking dynamic and engaging Brand Ambassadors / Promoters to support our retail activations, new product launches, promotional events, and peak trading periods such as Black Friday.
• This is a flexible, part-time opportunity ideal for individuals who thrive in fast-paced environments and love engaging with customers.

Role Overview

• As a Brand Ambassador, you will represent leading consumer technology brands at events and retail environments. You will create memorable customer experiences, drive product awareness, and support sales during high-impact campaigns.
• This is a temporary, as-needed position, with a maximum of 108 hours per month.

You will be scheduled according to business needs, including:

• Retail trading hours
• Weekends
• Public holidays
• Peak promotional periods

Key Responsibilities

• Actively promote and demonstrate products to customers
• Drive sales and assist customers with product queries
• Create engaging, positive brand experiences
• Maintain high standards of professionalism and brand representation
• Support store teams during activations and campaigns
• Accurately report attendance and promotional feedback when required

What We’re Looking For

• Available to start as soon as possible
• Previous sales or promotional experience advantageous
• Tech-savvy and quick to learn new products
• Confident, well-spoken, and customer-focused
• Energetic, engaging, and approachable personality
• Reliable, punctual, and well-presented
• Comfortable working on your feet for extended retail hours
• Strong communication and relationship-building skills
• Able to engage comfortably with customers of all ages

Minimum Requirements

• Matric certificate (Grade 12)
• Valid cellphone number and regularly monitored email address
• Reliable transport or ability to navigate public transport effectively
• Willingness to work flexible retail hours (including weekends and public holidays)

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Role Purpose

• The Order Management Controller is responsible for managing the full order lifecycle across multiple sales channels. This includes accurate order capturing, tracking, allocation, backorder management, and customer communication.
• The role ensures orders are processed accurately and efficiently while maintaining strong customer relationships and meeting agreed SLAs and lead times. This position plays a critical role in ensuring operational excellence and customer satisfaction within the supply chain function.

Key Responsibilities

• Manage the full order lifecycle across multiple sales channels, from order capture to fulfilment and invoicing
• Ensure accurate order processing, including pricing, allocations, freight, and customer details
• Monitor and manage backorders, providing regular updates and reports to customers
• Communicate proactively with customers regarding order status, delays, and allocations
• Resolve order-related queries and issues within agreed service levels
• Track daily order releases and ensure adherence to operational cut-offs
• Maintain accurate documentation and comply with internal processes and training requirements
• Collaborate with internal teams to ensure smooth order fulfilment and balanced workload across channels

What a Typical Day Looks Like

• High-volume data capturing on Syspro.
• Monitoring order cut-offs and warehouse releases.
• Communicating with customers regarding allocations, delays, and updates.
• Managing tickets and resolving queries.
• Liaising with internal stakeholders to ensure smooth order fulfilment.
• Switching between multiple customer accounts and channels throughout the day.

Requirements

• Matric (Grade 12) - Minimum requirement
• 2+ years working experience in a similar role
• Proven customer service experience
• Experience in order capturing and full order lifecycle management
• Strong Excel skills
• Experience working on Syspro
• Experience using a ticketing system (e.g., Freshservice or similar)
• Strong attention to detail
• Ability to complete full processes end-to-end

Key Competencies & Behaviors

• High attention to detail and accuracy
• Strong time management (not task-avoidant or clock-focused)
• Ability to manage multiple priorities and work under pressure
• Strong written and verbal communication skills
• Proactive and solution-oriented
• Able to manage customer expectations professionally
• Team-oriented and adaptable across multiple channels
• Willingness to work overtime when required

What’s In It for You?

• Opportunity to work for the main distributor of Apple products
• Exposure to multiple sales channels and customer types
• A steppingstone into Supply Chain and Logistics careers
• Hands-on experience with full order lifecycle management
• Fast-paced, high-impact operational environment

Closing Date 18 April 2026