Credit Controller at AfroCentric Group

Job description

Key Role:

To collect contributions for members and reconcile payments

Experience:

2 3 credit controller experience

Qualifications

Matric and Finance qualification

Core Tasks:

Accountabilities

• Client service delivery and quality
• Follow procedures and cooperate with peers and leader for best possible service delivery

Compliance and Risk Management

Defined legal, statutory and regulatory compliance is maintained at the required standards
Operational risk and governance structures, measures and frameworks are complied with and
necessary action is taken to address issues, when necessary

Financial Management

Contribute to cost savings within the department to assist with financial goals and targets

Operating Model

Ensure efficient collection and reduction of the scheme debt within the agreed Service Level

Agreements

• Ensure compliance to the credit control policy, Medical Schemes Act and scheme rules
• Ensure the retention and management of the (International Standards Organisation) certification and the quality management system
• Managed and allocated collections of member savings, portions and monthly contributions
• Generate and reconcile all relevant reports
• Ensure all credit control queries are resolved within agreed Service Level Agreements
• Meet delivery objectives through working with other team members within and linked to the

department / project

Resolve operational performance variations and problems and escalate unresolved issues to

higher levels

Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery Operational Implementation of Strategy
Keep up to date with operational changes implemented in response to important external

influences

Deliver in a manner that supports and meets operational quality standards and meets the defined departmental priorities