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COMPANY PROFILE AND HISTORY TAL is a division of Norcros SA, a wholly owned subsidiary of Norcros PLC in the UK, and the leader in tile and construction adhesives. The company has an uncompromising focus on quality and this is, without a doubt, the foundation of TAL. TAL’s legacy spans over 50 years, from modest beginnings in the 1960s to becoming a ma...
Job description
Location: Cape Town
Reporting to the General Manager International Life Solutions, this role is responsible for the monitoring of the quality and customer experience provided by our Tele Services team. By identifying training needs, reviewing feedback and providing reporting to internal business partners, you will contribute to the delivery of high standards and practices in order to maintain a profitable risk portfolio for TAL.
To be successful in your application we are looking for the following skills and experience:
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