2x Client Relationship Consultant at LabourNet

Job Description

The Client Relationship Consultant (CRC) is primarily responsible for establishing relationships through engaging with prospective clients and existing clients. Through these engagements, the CRC will be expected to generate new business through identifying prospective clients’ needs and infiltrating their existing client base for cross service/solution initiatives. The CRC will also be expected to maintain relationships with their existing client base through the implementation of various Client Relationship Audits (CRA) to ensure high levels of client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for increasing new clients within their territory/ region both in number and value whilst ensuring product saturation within allocated client base.

You have the opportunity to improve compliance in this position.
Looking at the challenges the world is facing today, LabourNet’ purpose has never been more relevant. So, whatever your role, if you share our passion for compliance, you’ll be working towards creating a better and fairer future for all.

You are responsible for

Inclusive of, but not limited to:

• Providing Compliance Solutions
• Key Account Management
• Market and Industry Research
• Networking and Marketing Including via Professional and Social Media Platforms
• Lead Generation
• Pipeline Management 
• Reporting

Qualifications

You'll need a customer-first mindset and the following skills to succeed in this role:

• 3 – 5 years of experience working in a professional sales environment offering solutions, business to business with experience in the following:
• Marketing and selling of professional consulting products & services
• Development of client relationship strategies for sales and retention
• Development of client satisfaction strategies and measurement tools
• Preparing of budgets, business proposals and client presentations
• Working on client relationship management (CRM) software/systems
• Networking and building of pipelines in accordance with sales velocity formulas
• Client resolutions and acting as the first line of contact for client enquiries, needs or concerns
• Key Account Strategies and Management