Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Apr 10, 2017
    Deadline: Apr 24, 2017
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    As one of the world’s largest and most diversified testing services providers, ALS has sites strategically located around the world to provide accurate and timely services. We have operations in more than 350 locations, in 55 countries, and on six continents. We have teams of experts around the world available to provide specialized business solutions ...
    Read more about this company

     

    Client Services Representative

    Job Description

    About the Position

    The position is responsible for liaising with clients, branch laboratories across the Sub Sahara Africa region and ensuring feedback to queries is given within acceptable time frames. The position will report to the Client Services Manager.

    Specific Responsibilities:

    • Assist clients with technical information relating to the analysis of samples;
    • Respond to queries regarding statements and invoices;
    • Prepare and send pro forma invoices upon request;
    • Follow up and respond to turnaround time queries;
    • Respond to general client queries;
    • Coordinate with shipping regarding samples to be sent to other laboratories and samples to be returned to the client;
    • Preparing quotations based on client requirements and making technical recommendations to clients as and when required;
    • Setup client profile templates;
    • Conduct client surveys.

    About you

    The ideal candidate would have the following requirements:

    • Must be fully computer literate – MS Word and MS Excel;
    • Excellent communication skills verbal and written - English;
    • Excellent telephonic etiquette;
    • Able to work well under pressure, prioritize and give timeous feedback;
    • Minimum of 5 years hands-on experience in a commercial minerals analytical laboratory and / or a tertiary qualification in Analytical Chemistry (or related field) is required.
    • Minimum of 5 years hands- on experience in chemical analysis (AAS, ICP-OES, ICP-MS, XRF, and classical assaying techniques).

    Method of Application

    Interested and qualified? Go to ALS on app.revelian.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at ALS Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail