Academic Assistant at Pearson

Job description

Description

To assist with academic administration for the faculties as required in consultation with the Registrar, management of student queries and serve as a liaison between student and staff in terms of general course coordination.

Responsibilities

• Assist with academic administration for the faculties as required in consultation with the Registrar
• Assist with all operations of the Student Management System
• Support internal administrative audits for the campus
• Assist with managing student queries and ensure they are referred to the necessary academic staff and/or academic administrators where appropriate
• Assist with all recordkeeping of student information and administration in line with academic and administration policies and procedures, and with integrity and confidentiality
• Assist with identifying merit, excellence and achievement certificate candidates as well as the top students in each year in consultation with the Academic Administrators and assisting with graduation
• Physical filing, recordkeeping and safekeeping of all academic and academic administrative documents such as academic planners, timetables, course outlines, etc.
• for the faculties as required
• Assist with ensuring that student queries with regards to assessments and exams are dealt with and managed
• Contact students, academic staff and/or parents as necessary
• Assist with lecturer evaluations and module evaluations each semester
• Assist with time tabling activities on campus (academic lecturing, exams, invigilation) including assisting in issuing of timetables to students as well as managing student
• queries regarding timetables
• Assistance with verification of results and qualifications for external companies e.g. Kroll
• Assist the Examinations Officer with all exams on campus, ensuring the effective, efficient and productive running of exams and the examination cycle, including the entire external moderation process
• Assist with pre-exam preparation, including overseeing photocopying of exam papers, seating allocation, and invigilation rosters
• Assist with the timely publication of all results on campus
• Assist in capturing of marks for all assessments and exams and archiving of such in the Student Management System
• Assist in the physical filing, recordkeeping and safekeeping of all assessment and exam marks, mark sheets, etc. for the faculty/faculties
• Assist with the supplementary/deferred exams on the campus
• Maintain strict integrity and security throughout the entire exam process
• Timeous entering of assessment results within 5 days of assessments completed.
• Enrolment of students during January / February and July intake.
• Checking accuracy of modules against academic transcripts
• Graduation ceremony planning and coordinating.

Competencies

• Working knowledge and skill on Microsoft Office
• Organising
• Planning
• Problem solving
• Analytical ability (accuracy and detail orientation)
• Time management
• Interpersonal skills, Communication skills
• Approachability, Integrity and trust
• Customer focus, Patience and tolerance
• Able to work without supervision

Pearson is committed to the principles of employment equity and in accordance with our Employment Equity goals and plan; preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act and subsequent amendments thereto.

Qualifications

• Matric qualification
• Post matric qualification preferred