Personal Assistant at Clicks Group

Job Description

Overview

To efficiently execute and coordinate all office administration duties, communication and correspondence with stakeholders as well as any other relevant responsibilities to effectively support the Head of Stores as well as the Business Process General Manager.

Purpose and Objectives

• To efficiently execute and coordinate all office administration duties, communication and correspondence with stakeholders as well as any other relevant responsibilities to effectively support the Head of Stores as well as the Business Process General Manager.
• To effectively plan and organise schedules and diaries as well as monitoring and responding to e-mails accordingly.
• To execute all arrangements (including travel arrangements) in a manner enabling the efficient functioning of the office.
• To provide general office administration on time and efficiently.
• To ensure the safekeeping and confidentiality of all documents.
• To provide excellent customer service at all times.
• To consolidate and compile reports and data
• To draft and edit powerpoint presentations and work on excel spreadsheets
• To co-ordinate and compile feedback and reports accordingly
• To develop and maintain relationships with relevant internal and external stakeholders through appropriate communication
• To manage projects if and when required, tracking deadlines and providing feedback

Requirements

Job Related Knowledge & Skills

• A good understanding of of store operations processes and principles
• Advanced computer and MS Office skills, in particular Outlook, Word, Excel and PowerPoint
• Professional and service orientated
• Interpersonal skills
• Excellent verbal (telephone and face to face) and written communication skills
• English usage, spelling, grammar and punctuation
• Business letter writing and basic report preparation
• Knowledge of the COO’s office and related organisational operations and procedures
• Accuracy and attention to detail
• Strong planning and organisational skills , including the ability to multi-task, to prioritise workload, work under pressure and manage time effective
• Self-directed
• Problem-solving skills
• Ability to persuade and handle conflict
• Professional approach to queries and customer complaints, with the necessary escalation and follow up
• Team player
• Valid Driver’s licence-desirable

Job Experience:

• 5-10 Years as a Personal Assistant to a Head of Department in a large organisation

Education:

• Essential: Diploma in Administration or Equivalent
• Interested candidates may apply online via the Clicks Group careers website.
• All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.