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  • Posted: Mar 31, 2026
    Deadline: Apr 7, 2026
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  • At Guardrisk we have only one purpose: To be of service to our clients. Our Vision: To provide value-added and cost-effective insurance and alternative risk transfer solutions. To employ professionals with a passionate commitment to service excellence. To network internationally and forge world-class partnerships. Our Values: We hold ourselves accountable...
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    Data Scientist

    Role Purpose    

    • As a data scientist, you will play a key role in leveraging data to drive insights, inform decision-making, and enhance our life and non-life insurance operations. You will work closely with cross-functional teams to develop innovative data-driven solutions that address business challenges and improve overall performance. 

    Requirements    

    • Bachelors degree/ diploma in one of the following fields: Informatics, Computer Science, Statistics, Mathematics or Information Technology
    • Proven experience working as a data scientist or in a similar role, preferably in the life and non-life insurance industry. Proficiency in programming languages such as Python, R, or Java, as well as in data analysis and machine learning libraries ( TensorFlow, PyTorch, scikit-learn)
    • At least 4 years working experience in the following:
    • Power BI (essential)
    • Azure Data Factories (essential)
    • Azure Synapse Analytics (essential)
    • Python / R, C , C#, Java (critical)
    • Microsoft SQL Server (critical)
    • T-SQL (critical)
    • Effective communication skills, with the ability to collaborate with cross-functional teams and present complex ideas in a clear and concise manner
    • Strong understanding of statistical concepts, data modeling techniques, and experimental design principles

    Duties & Responsibilities    

    • Participate in the analysis, design, development, troubleshooting and support of the reporting and analytics platform
    • Analyze complex datasets to identify trends, patterns, and correlations
    • Generate and test working hypotheses, and interpret results to provide actionable insights
    • Develop, implement and validate machine learning algorithms and statistical models
    • Build and operationalize predictive models to unearth hidden insights
    • Collaborate with actuaries, underwriters, and other stakeholders to integrate data science solutions into existing workflows and processes
    • Develop BI solutions using SQL, ETL scripting, business intelligence tools, database programming and reporting tools on the Microsoft BI Stack
    • Build scalable data pipelines and infrastructure for collecting, processing, and analyzing large volumes of structured and unstructured data
    • Automation of recurring processes and the monitoring thereof
    • Must have prior experience developing business intelligence solutions in large or midsize companies
    • Must be able to manage multiple tasks simultaneously and react to problems quickly
    • Must have extensive experience with T-SQL
    • Must be able to develop, maintain, review, and explain predictive models
    • Understanding of the financial services industry desired, especially Insurance
    • Experience using data visualization tools, e.g., Power BI 
    • Excellent problem-solving skills and the ability to translate business requirements into actionable insights
    • Experience with big data technologies (e.g., Hadoop, Spark, Kafka) and cloud platforms (e.g., AWS, Azure, Google Cloud Platform)

    Competencies    

    • Business acumen 
    • Analytical 
    • Good communication skills 

    Deadline:31st March,2026

    go to method of application »

    Company Secretary

    Role Purpose    

    • This individual must ensure that all legal entities comply with legal, statutory and governance requirements, and also contribute towards optimisation and continuous improvement of the department. This individual will also be responsible for corporate legal matters and overall governance requirements including communication, training and reporting.

    Requirements    

    • Sound knowledge and understanding of corporate law and corporate governance
    • A CIS qualification and law degree
    • At least 3-5 years experience as a Company Secretary
    • At least 3-5 years as a legal adviser 

    Duties & Responsibilities    
    Assume full end to end Company Secretary function within Guardrisk, partnering with executive leadership (EXCO Members):

    • Collate information for various Boards, Forums and Committee packs, including all Exco meetings in the Corporate & Public Sector segment and other operational structures)
    • Draft agendas, in consultation with Chairperson/s, and liaise with Directors / Committee members
    • Provide input into Board / Committee meeting agendas and meeting packs to ensure compliance with statutory and corporate governance prerequisites
    • Prepare board packs and distribute to members and invitees
    • Attend meetings and take accurate and professional minutes
    • Draft minutes for vetting by Chairperson
    • Assist Chairperson with drafting reports to certain Committees e.g. Group Board, EXCO
    • Draft and execute board of directors/shareholders/ Committee resolutions
    • Check and maintain all company secretarial records in-house (manual and electronic) and with CIPC
    • Ensure that all companies comply with the Companies Act, governance principles, various applicable legislation

    Corporate Litigation function:

    • Instruct attorneys on a variety of litigious matters
    • Keep track of all corporate legal matters with attorneys, whether litigious or not
    • Attending meetings with attorneys and counsel and reporting back to relevant committees
    • Ensuring attorneys fees are paid
    • Provide internal legal opinions
    • Drafting and reviewing of all financial services agreements

    Governance:

    • Assisting in commenting on draft regulatory changes
    • Reporting on regulatory changes to relevant committees
    • Represent the company at industry bodies workshops/meetings
    • Provide input on various policies

    General:

    • Assist with internal training and education as required
    • Preparing relevant committee reports
    • General governance, company secretarial and legal advice
    • Keeping abreast with legal and regulatory changes

    Professional responsibilities:

    • Provide advice and guidance on the Companies Act, King IV and related legislation
    • Ensure corporate governance best practices are adopted by the company
    • Draft Charters, Terms of Reference, policy documents on governance and legal matters
    • Engage with statutory and professional stakeholders as required e.g. FSCA, PA, CIPC

    Client Services:

    • Provide authoritative, expertise and advice to business, clients and stakeholders
    • Build and maintain relationships with business, clients and internal and external stakeholders
    • Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
    • Make recommendations to improve client service and fair treatment of clients within area of responsibility
    • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

    People: 

    • Develop and maintain productive and collaborative working relationships with peers , clients and stakeholders
    • Positively influence and participate in change initiatives
    • Continuously develop own expertise in terms of professional, industry and legislation knowledge
    • Contribute to continuous innovation through the development, sharing and implementation of new ideas
    • Take ownership for driving career development
    • Effectively manage time and ensure optimal productivity
    • Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements
    • Be self-confident, self-motivated and relentlessly pursue targets and goals.

    Finance: 

    • Control and check expense claims for authorisation
    • Prepare and check invoices and arrange for payments
    • Identify solutions to enhance cost effectiveness and increase operational efficiency
    • Manage financial and other company resources under your control with due respect
    • Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

    Competencies    

    • Business Acumen
    • Client/ Stakeholder Commitment
    • Drive for Results
    • Leads Change and Innovation
    • Collaboration
    • Impact and Influence
    • Self-Awareness and Insight
    • Diversity and Inclusiveness

    Deadline:6th April,2026

    go to method of application »

    Marketing Actuary

    Role Purpose    

    • The Marketing Actuary is responsible for marketing Guardrisk Life’s products and services to existing and prospective clients, which includes the execution of new business transactions. The Marketing Actuary will need to ensure that all transactions for which they are responsible are successfully implemented and operate effectively post implementation. The Marketing Actuary is a subject matter expert and needs to provide technical input and guidance on the transactions in the Guardrisk Life portfolio. Additionally, the Marketing Actuary is responsible for the management of all cell captives in their portfolio.

    Requirements    
    Qualifications

    • Relevant tertiary qualification: BCom; BSc. (or similar)
    • Relevant professional qualification: Actuary (or nearly qualified), CFA, etc.
    • FAIS Compliant
    • RE5 and RE1 is advantageous

    Experience

    • Minimum 3-5 years’ experience in the financial services industry.
    • Strong Life insurance technical knowledge and understanding would be preferred
    • Client facing experience would be preferred
    • Strong accounting and/or actuarial skills would be preferred
    • Deal making experience would be preferred

    Duties & Responsibilities    
    Main functions:

    • Marketing of Guardrisk Life to prospective new clients. This includes taking responsibility for the following functions with assistance from the broader team and back-office technical areas.
    • Deal structuring.
    • Advising clients on operating models in an outsourced insurance value chain.
    • Advising clients and internal stakeholders on Life insurance technical considerations associated with proposed transactions.
    • Preparing business cases for consideration at the Guardrisk Life New Business and Product Management Committees.
    • Contributing to the development and implementation of Guardrisk Life’s strategic initiatives, including but not limited to new business initiatives and corporate transactions.
    • Consult with prospective clients on their business goals to position insurance as a commercial opportunity that can assist the target company to grow its revenue. This engagement encompasses the full insurance value chain and includes the strategic objectives of the target company.
    • Contribute to Guardrisk Life’s new business initiatives. This includes among others:
    • Strategic market positioning.
    • Refinement of the value proposition Guardrisk Life offers to the market.
    • Analysing the South African life insurance market to identify opportunities.
    • Take responsibility for new business proposals and pitching to clients.
    • Development of business cases for corporate action and actively participating in such transactions.
    • Build relationships with industry stakeholders and cultivate distribution channels for new opportunities. Such interactions should encompass engagements with the greater Momentum Metropolitan group, broker relationships, direct client interaction, administrators, asset managers, retirement funds, labour organisations, affinity opportunities, etc.
    • Collaborate with other business units, channels and segments in the Momentum Metropolitan group to unlock synergies and create joint new business opportunities.
    • Build strategic relationships with business partners and stakeholders in order to understand their business priorities and requirements.
    • Identify opportunities for improvement and/or identify potential challenges and implement mitigating tactics in the Guardrisk Life business with a specific focus on the new business process.
    • Managing third-party cell captives, where products include amongst others the full suite of employee benefit products, individual funeral, individual life and disability, individual critical illness, credit life and investment products. The responsibilities include:
    • Ensuring effective management of various stakeholders in the insurance value chain (cell owners, binder holders, intermediaries, consultants, reinsurers, administrators)
    • Reviewing cells’ financial statements and managing revenue streams
    • Preparing client reports which include information such as cell solvency, underwriting performance, etc.
    • Facilitating reinsurance renewals via the reinsurance department
    • Ensuring compliance with market conduct standards and relevant legislative requirements
    • Ensuring that legal contracting is correct, up to date and in place
    • Tending to client queries
    • Keeping up to date with legislation and regulation in the life insurance market.
    • Network on industry matters to facilitate knowledge share and input to clients on their insurance businesses.

    Competencies    

    • Tenacity in pursuing new business opportunities.
    • Well-developed people skills.
    • Ability to liaise with different stakeholders.
    • Excellent verbal and written communication skills.
    • Negotiation skills.
    • Critical thinking skills.
    • Business acumen.
    • Deadline driven.
    • Strong implementation skills.
    • Ability to understand and interpret financial statements and insurance valuation reports.
    • Ability to work under pressure.
    • Ability to operate both independently as well as play a role in the Guardrisk Life team and to contribute to the greater Guardrisk group.

    Deadline:6th April,2026

    go to method of application »

    Actuarial Pricing Specialist

    Role Purpose    

    • The Structuring and Solutions team forms the key point of contact between the different segments and the technical support areas, focusing on client service and client solution development. This role forms part of a diverse team that includes experienced Data scientists, Actuarial analysts and Qualified Actuaries. This position will be to assist with pricing, product development and providing insights to the Guardrisk General Insurance (“GGI”) business. The GGI business is a strategic aspect of the Guardrisk Insurance business as it forms Guardrisk’s own risk-taking segment of the business. The role will providing technical support in the form of pricing, product review and development of new and existing business for this business.

    Requirements    

    • An Actuarial or bachelor’s degree with mathematics or statistics as majors.
    • Associate Actuary or making good progress with Associate level exams.
    • 5 years' relevant work experience.
    • Modelling experience.
    • Coding knowledge in SQL, Python and R advantageous.
    • Knowledge of insurance products, contracts and relevant industry legislations.
    • Sound numerical skills and computer literacy is essential especially in the use of MS Excel, MS Word and SQL.
    • Skills / Experience in extraction would be advantageous.

    Duties & Responsibilities    

    • Take accountability for all product development and pricing frameworks.
    • Coordination with IT, underwriters, claims teams and product owners to develop holistic understandings of various products and processes within the space.
    • Lead rate reviews and re-pricing exercises for the existing product suite to maintain technical soundness and market competitiveness.
    • Oversee the assessment and approval of new product offerings, ensuring they are commercially viable and compliant.
    • Review and ensure the accuracy of fellow team members' work.
    • Provide guidance to junior actuarial analysts.
    • Improve tools and processes that monitor the accuracy of policy values.
    • Investigate, quantify and explain any deviations and advise on corrective measures.
    • Ensure that all projects to be implemented adhere to audit and risk management requirements.
    • Collaboration with external business support to define and develop the pricing models and processes.
    • Support clients in the design and development of bespoke products, with a focus on innovation, profitability, and sustainability.
    • Manage financial performance reporting, including monitoring product profitability and adherence to best-practice actuarial standards.
    • Act as a senior technical advisor to both management and external stakeholders, translating complex actuarial insights into actionable business decisions. 

    Competencies    

    • Ability to examine and interpret data and provide insights.
    • Strong technical expertise.
    • Achievement orientation.
    • Effectively manage time and ensure optimal productivity.
    • Excellent analytical and communication skills.
    • Results and solution focused.
    • High degree of self-motivation and the ability to work independent of supervision.
    • Naturally inquisitive mind set, with a strong innovative tendency.
    • Self Confidence.
    • Flexibility to cope with pressure and setbacks.
    • Delivering results and meeting expectations.

    Deadline:31st March,2026

    go to method of application »

    Underwriting Manager- Construction Guarantees

    Role Purpose    

    • Responsible for the underwriting of a portfolio of clients for the Construction and Energy Guarantees division.

    Requirements    

    • An undergraduate diploma/degree (BCom, BScEng, QS, LLB or similar).
    • A postgraduate diploma/degree (MBA, MCom, MSc or similar) - or working towards it.
    • Certificate in Banking/Short-Term Insurance (or working towards it)
    • RE 5 Certificate for Representatives (or working towards it)
    • FAIS compliant (or working towards it)
    • Minimum 10 years working experience in the guarantees/trade banking/reinsurance industry.
    • Credit risk assessment & analytics.
    • Knowledge of infrastructure and project finance.

    Duties & Responsibilities    

    • Underwriting of large & complex guarantees transactions.
    • Underwriting of foreign and corporate guarantee transactions.
    • Underwriting of renewable energy guarantee transactions.
    • Member of the underwriting risk committee for the Construction Bonds & Guarantees division.
    • Preparation of thorough and detailed underwriting reports & proposals.
    • Conduct due diligence, credit risk assessment for projects and guarantee deals.
    • Develop financial analysis and modelling for large project deals.
    • Underwriting of guarantees within the designated operational mandate.
    • Structuring of guarantee instruments, legal documentation and commercial terms for project deals.
    • Oversee the corporate portfolio of existing clients across the Energy and Construction Guarantees division.
    • Client relationship management and stakeholder engagement.
    • Ensure that existing relationships with brokers and other role players are strengthened and built on a continuous basis.
    • Collaboration and relationship building with commercial banks, private lenders and infrastructure funding/financial institutions.
    • Collaboration and relationship building with direct clients, developers, infrastructure consultants and industry bodies.
    • Ensure that new relationships are established to support the growth plans of the greater Guarantees division.
    • Grow the Energy & Construction Guarantees book of business in the corporate segment.
    • Management of the energy & construction guarantees team (portfolio managers/underwriters).
    • Mentoring & training the Construction Guarantees team members.
    • Pursue relevant growth opportunities that would allow the Guarantees division to achieve its strategic targets and objectives.
    • Build, maintain and continuously strengthen all relationships with the MMH Group’s product, support, reinsurance as well as broker partners.
    • Ensure that all regular interactions with any of the Momentum Group’s reinsurance, broker or product partners are done at the highest possible level of professionalism.
    • Stay abreast of developments in the construction, surety, guarantee & related markets.
    • Maintain professional relationships with all customers, suppliers and trade connections of the Momentum Group with a view to maintain and improve the group’s reputation and goodwill.
    • The above list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as the job function dictates.

    Competencies    

    • Risk management
    • Business Acumen
    • Client Orientated
    • Collaborative
    • Innovative
    • Analytical skills
    • Relationship management and networking

    Deadline:7th April,2026

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    Claims Quality Assessor (Admed)

    Role Purpose    

    • The purpose of this role is to conduct quality assessments on claims processed by the Admed Claims Assessors, verifying accuracy, completeness, and validity, and ensuring that each claim is processed correctly in line with the policy terms and conditions.

    Requirements    

    • Matric /Grade 12
    • Basic medical qualification an advantage (e.g. nursing or similar qualification)
    • MS Office computer skills (MS Office suite)
    • At least 3 years medical aid or gap cover claims processing and assessing experience
    • At least 2 years insurance experience
    • Strong knowledge of medical claims billing practices, including the correct use of diagnostic codes (ICD-10), medical procedure codes, and modifier codes to ensure accurate, complete, and compliant claims processing, as well as an understanding of demarcation and the legislation governing the Medical Gap Insurance industry.

    Duties & Responsibilities    

    • Assessing all claims processed by the Admed claims team that is automatically allocated to your workflow in the OWLS system. Validating personal information, clinical information, documents attached, and that the decision made on the claim is correct
    • Ensuring that all identified errors are communicated to the Claims Assessors, with clear feedback and coaching to support improved accuracy and performance.
    • Finalisation and forwarding of quality assured claims for approval / rejection
    • Detecting and acting on potential fraudulent claims
    • Accurately and completely reviewing the clinical details of each claim received within 2 working days of receipt
    • Quality assessing claims in accordance with practice guidelines, policy wording and protocols
    • Ensuring a high level of service when liaising with individual and corporate customers, intermediaries, binder holders and colleagues
    • Prepare detailed weekly and monthly reports, along with trend data, and submit to the Quality assurance manager
    • Validating and quality assessing claims returned from the prescribed minimum benefit and service provider negotiation process

    Competencies    

    • Ability to interpret medical claim documentation, clinical notes, and claims assessment outcomes.
    • Strong customer service orientation with a passion for developing people and achieving excellence
    • Highly organized and focused, with the ability to work independently and effectively within a team.
    • Self-driven and results-oriented, with a strong sense of responsibility and ownership.
    • Strong Analytical skills with exceptional attention to detail and accuracy
    • Resilient and able to work under pressure.
    • Effective communication skills with all levels of staff
    • Computer literate and adaptable, with the initiative to go the extra mile when required.
    • Disciplined, teachable, and equipped with strong time management skills.
    • Ability to remain engaged, accurate and focused when completing repetitive processes

    Deadline:7th April,2026

    go to method of application »

    Claims Assessor (Zestlife)

    Role Purpose    

    • Claims administrative responsibilities in respect of GAP Short Term Insurance Products.
    • Ensuring that the principles and outcomes of TCF (Treating Customers Fairly) are practised and achieved in all duties performed and services provided to Zest life customers.

    Requirements    

    • Matric
    • Computer literacy
    • FAIS FIT and proper, including RE5
    • At least 2 years of experience in short-term or medical health and accident insurance handling.
    • At least 2 years of client service experience.
    • Good knowledge of the local health industry, including the application of ICD-10 and BHF tariff codes
    • Knowledge of the OWLS system is advantageous.

    Duties & Responsibilities    

    • To adhere to the claims process and guidelines as laid down in terms of TCF, and for HealthMax and ProfmedMedical Aid clients.
    • To ensure that you verify and update, if necessary, the client contact and medical aid information on thepolicy record as per the claim documents submitted.
    • To validate all claim documents received and to request any outstanding information from the client orbroker as a last resort, as you need to source the documentation yourself on behalf of the client.
    • Capture the claim and ensure all documents are linked to the claim record.\
    • Capture the claim details as per invoices and medical aid statements once all documents are received.
    • Ensure relevant client notes are added to the claim record.
    • Ensure only valid claims are paid in accordance with the policy terms and conditions, ensure that the policyoption and commencement date has been considered in determining the validity of the claim.
    • Check and ensure policy premiums are up to date and obtain Management’s approval if any premiumoffset is required to be recorded.
    • To arrange for closed/rejected claims to be reopened or for additional claims to be lodged based on theinformation at your disposal.
    • Ensure the client is kept informed and their claim expectation is adequately addressed and managed bycommunicating or interacting timeously and professionally with our clients telephonically and via e-mail withthe correct template selection and use in your correspondence.
    • To identify the fixed discount service providers on a claim and to follow the process and to correctly capturethe discount verified to reduce the claim payment accordingly.
    • To assess a minimum of 9 claims per day, with the aim of achieving the target of 11 claims per day.
    • To ensure that you attend to, process, and assess your claims within the TAT of 2 days and any outstandinginformation is requested or obtained.
    • To maintain and update your claims and tasks in your To Do List on the system for daily managementreporting.
    • To note all telephone calls made or received on the claim or policy record.
    • To meet the minimum 90% QA standard set for a claims assessor and to strive to achieve 100% accuracy.
    • To notify the Manager of any priority claims for escalation or complaints received.
    • To be pro-active and to assist the clients with their claims by applying the TCF principles.
    • Be creative and use your initiative in resolving outstanding documents so that the claim can be processed.
    • Think of working smarter and of ways to improve the process to add value to the clients claim experience.
    • You are responsible to ensure that you are competent and fully able to assess any Gap or Dental Gap claimassigned to you.
    • You are responsible to ensure that you consistently achieve the daily, weekly, and monthly claims productivityand accuracy targets.
    • You are responsible to ensure that you fully understand the GAP product, the claims process, and the systemsso that you can operate efficiently and are competent in your job as a GAP claims assessor.

    Competencies    

    • Results and solution-driven
    • Strong focus on client centricity and service excellence
    • Strong problem-solving and decision-making capabilities
    • Analytical with attention to detail
    • Resilience and ability to work under pressure
    • Effective communication skills and professional client management

    Deadline:6th April,2026

    go to method of application »

    Client Contact Centre Administrator (Zestlife)

    Role Purpose    

    • Client Service responsibilities in respect of Zestlife Insurance Products.
    • Ensuring that the principles and outcomes of TCF (Treating Customers Fairly) are practised and achieved in all duties performed and services provided to Zest life customers.

    Requirements    

    • Grade 12/ Matric Qualification
    • Intermediary MS Office skills (Excel, Word, Outlook)
    • Individual life policy administration knowledge and experience
    • Medical Aid understanding and servicing experience
    • 2 years proven client service/call centre experience
    • Ability to apply administration principles and work with detail and with a high level of accuracy

    Duties & Responsibilities    

    • To be logged into the Client Services inbound telephone queue and touchpoint for a minimum of six and a half hours each day and to take and resolve approximately 30 calls per day.
    • To resolve all telephonic queries and requests from start to finish in a professional and timeous manner.
    • To strive to achieve 0 lost calls with lost calls not exceeding 3% per day.
    • To respond to and resolve approximately 10 general workflow e-mail requests per day within TAT of 24 to 48 hours and to not exceed this response time.
    • To maintain and update your tasks in your To Do List on the system for daily management reporting.
    • To note all telephone calls made or received on the claim and/or policy record.
    • To adhere to the Quality Assurance criteria set out for call and email quality and to meet and strive to exceed the 90% QA standard set for the team.
    • Ensure the clients claim query expectation is adequately addressed.
    • To notify the Manager of any priority claims for escalation or complaints received.
    • To always follow the QA and disclaimer process and verify all clients and to check the policy option details, and commencement date first before providing any information to a client.
    • To apply the coaching feedback received from the QA department.
    • Update the clients contact and medical aid details where necessary on the policy and process minor policy changes that is within your authority as approved by management.
    • To forward client requests received telephonically for policy changes and quotes that are not within your system processing role to the info mailbox for allocation to the various department to action the client’s request.
    • To always try to retain clients phoning in to cancel their policy cover.
    • To be pro-active and to assist the clients with their queries by applying the TCF principles.
    • Be proactive, creative and use your initiative in resolving queries.
    • To always engage with Zestlife clients in a professional, courteous and friendly manner and to achieve first call resolution.
    • Think of working smarter and of ways to improve the process to add value to the client’s interaction experience when contacting Zestlife.
    • You are responsible to ensure that you consistently achieve your daily, weekly, and monthly targets.
    • You are responsible to ensure that you fully understand the Zestlife products, the policy administration and claims processes including the systems, so that you can operate efficiently and are competent in your job as, a client services call centre and correspondence administrator.

    Competencies    

    • Communication skills
    • Negotiation skills
    • Time management
    • Planning & organising
    • Initiative & problem-solving
    • Proactivity & creativity
    • Understanding the bigger picture
    • Works well independently & in a team
    • Handles pressure & setbacks
    • Target-driven & self-motivated

    go to method of application »

    Switchboard Operator

    Role Purpose    

    • Answering incoming calls and re-directing to the correct person and/or Company.  Assisting with inbox and responding to emails and assisting with emails to redirect them to the correct binder holder or internal department. To deliver world class service and be a brand ambassador for the Guardrisk Group.

    Requirements    

    • Computer literacy essential (Word/Excel/Outlook)
    • Must present a professional image
    • Excellent communication (verbal & written) interactive skills
    • Be able to work under pressure
    • A passionate team player
    • Must display sound planning & organizing skills
    • Able to display tact, diplomacy & empathy
    • Sound problem solving skills and ability to take ownership for problems
    • High stress tolerance levels

    Duties & Responsibilities    

    • This role is responsible for the daily answering of calls to the Guardrisk switchboard number.  Calls are to be answered efficiently and clients are to be assisted timely in a friendly manner.
    • Calls to be re-directed to relevant person, department or Cell Captive.  Any opportunity where a client can be assisted directly by the operator must be done to achieve first call resolution.
    • Assisting with the booking of meeting rooms.
    • Ensuring clients are always treated with care and that calls are answered as quickly as possible.
    • To assist with inbox and to respond to clients, or to redirect emails to the correct binder holder or to an internal department.
    • All emails/queries must be responded to within 8 working hours.
    • Attending to ad-hoc tasks/Projects when required.

    Additional Responsibilities

    • Proactively and successfully build relationships with key planners and internal departments.
    • Keeping of records and tracking of enquiries.
    • Gathering of required information in order to resolve queries.
    • Representing and promoting Guardrisk at all times.
    • Working actively with support areas to achieve service standards.

    Competencies    

    • Under limited supervision, coordinates and performs a professional service in listening and adhering to client requests for assistance.  Ensures clients are treated in a friendly and timely manner and that calls are answered as quickly as possible.  Where a call cannot be transferred at time of call, full details to be taken down and the respective person to be emailed for resolution.
    • Responding to emails and to redirect these to the correct binder holder and/or internal department. To have a good understanding of the internal binder holder base (full training will be provided).

    Deadline:6th April,2026

    go to method of application »

    Data Scientist - Sandton

    Role Purpose    

    • The primary purpose of this role is to develop advanced analytics solutions, machine learning models, and scalable data tools that support Guardrisk Life’s strategic and client-facing analytics initiatives.
    • The role forms part of the Data Analytics Life team within the Guardrisk Life Structuring & Solutions division and focuses on unlocking business value through intelligent use of data. This includes building analytical frameworks, developing predictive models, and creating automated reporting and data solutions that enable better decision-making across the business.
    • The successful candidate will work closely with internal stakeholders and Guardrisk Life clients to identify analytics opportunities, solve complex business problems, and translate large datasets into clear, actionable insights.
    • The role requires strong technical capability in SQL, Python, and business intelligence tools such as Power BI, along with an analytical mindset and the ability to operate independently in a dynamic and evolving environment.

    Requirements    
    Qualifications

    • Bachelor’s Degree in Data Science, Computer Science, Statistics, Mathematics, Actuarial Science, or a related quantitative field.Postgraduate qualification in a relevant field advantageous.

    Experience

    • 3-6 years of experience in data science, data analytics, or data engineering within a commercial or financial services environment.Working with large datasets in SQL and Python.Business intelligence tools such as Power BI.Delivering analytical insights to both technical and non-technical stakeholders.Applying machine learning techniques advantageous.

    Duties & Responsibilities    
    Advanced Analytics & Machine Learning

    • Develop predictive and statistical models to support business and client analytics use cases
    • Apply machine learning techniques to improve forecasting, segmentation, and risk analysis
    • Evaluate model performance and translate analytical outputs into practical business insights

    Data Analytics & Insights

    • Analyse large datasets to identify trends, patterns, and opportunities within Guardrisk Life’s portfolios and client businesses
    • Translate complex analytical findings into clear insights that support business decision-making
    • Collaborate with business stakeholders to identify new analytics opportunities

    Client & Portfolio Analytics

    • Support analytics initiatives for Guardrisk Life clients by delivering insights on portfolio performance, trends, and opportunities
    • Develop analytical frameworks and benchmarking approaches to evaluate product and portfolio performance
    • Present analytical findings to both technical and non-technical stakeholders

    Automation & Data Solutions

    • Design and build automated reporting and analytics solutions that improve operational efficiency
    • Identify opportunities to automate manual reporting or analytical processes across the business
    • Develop reusable analytics tools and data solutions that can scale across portfolios or clients

    Data Engineering & Technical Development

    • Extract, transform, and analyse data from multiple systems using advanced SQL and Python
    • Work with modern data platforms such as Databricks, Synapse, or similar cloud analytics environments
    • Contribute to the development and improvement of internal analytics platforms and dashboards

    Deadline:6th April,2026

    go to method of application »

    Senior Portfolio Manager

    Role Purpose    

    • Development and implementation of Guardrisk’s strategic initiatives.

    Requirements    
    Qualifications

    • B.Com Degree & / Relevant tertiary qualification
    • FAIS Compliant
    • RE1 advantageous

    Experience

    • Minimum 5 years’ experience in the insurance industry.
    • A good understanding of the insurance industry, in particular claims, reinsurance, underwriting, insurance accounting and financial principles.
    • A combination of strong accounting/insurance technical knowledge with strong people skills to negotiate optimal solutions with various UMA cell captive partners.
    • Ability to operate both independently as well as play an important role in the small UMA cell captive team and the greater Guardrisk group.

    Duties & Responsibilities    

    • Development and implementation of Guardrisk’s strategic initiatives, including but not limited to new business development.
    • Manage a range of UMA partners in cell captives, in respect of defined controls and processes.
    • Contribute to the UMA portfolio growth and  profitability through active marketing, participation and interaction with UMA partners.
    • Ongoing management and monitoring of key components of the client and stakeholder partnership, including underwriting mandates, claims mandates, reinsurance renewals, compliance, financial and solvency results.  This function will include coordination of and liaison with GR internal resources, including the underwriting, claims, compliance, actuarial, reinsurance, market conduct and financial divisions, as well as likely liaison with external consultants, such as the FSCA and other external parties.
    • Analysis and management of financial aspects of UMA cell captive partners.

    Deadline:1st April,2026

    Method of Application

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