Jobs at Adams & Adams

Core Competencies & Role Requirements:
Talent Sourcing & Attraction

• Demonstrates the ability to identify, attract, and engage top talent through various sourcing channels, including careers website, social media platforms, networking events, and referrals. This includes creating compelling job profiles and advertisements and employer branding initiatives to attract high-quality candidates.

Candidate Assessment & Selection

• Proficiency in evaluating candidates' skills, experience, and cultural fit through structured interviews, assessments, and reference checks. This includes the ability to make informed hiring recommendations based on comprehensive evaluations.

Relationship Management

• Builds and maintains strong relationships with hiring managers, candidates, and the people & culture team. This includes understanding the needs of stakeholders, providing regular updates, and ensuring a positive candidate experience throughout the hiring process.

Systems & Data driven decision making

• Utilise data and analytics to drive hiring decisions and optimise systems functionality and processes. This includes tracking key recruitment metrics, analysing trends, and making data-informed recommendations for innovative ways to continuously improve. The role will contribute to the continuous improvement of hiring processes through the thoughtful and compliant adoption of emerging talent technologies.

Adaptability & Resilience

• Shows flexibility and resilience in response to changing hiring and business needs and priorities. This includes the ability to manage multiple requisitions simultaneously and adapt to evolving business requirements.

Compliance & Ethical Standards

• Ensures adherence to legal and ethical standards in all hiring activities. This includes maintaining confidentiality, ensuring compliance with employment laws, and promoting diversity and inclusion in hiring practices.

Project Management

• Demonstrates strong project management skills to plan, execute, and oversee recruitment initiatives. This includes setting timelines, managing resources, and ensuring projects are completed on schedule.

Requirements

Qualifications & Experience

• A Diploma or Degree in Human Resources or related field
• 3-5 years proven end-to-end talent acquisition experience, preferably in the legal or professional services industries
• Demonstrated experience partnering with hiring leaders and senior stakeholders in a consultative capacity
• Strong track record in direct sourcing, candidate engagement and delivering high quality hires and onboarding
• Experience supporting diversity, transformation and inclusive hiring initiatives 

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Duties and responsibilities

Supervision

• Ensures team members achieve performance objectives as set out in profile/performance agreement
• Establishes unit vision and direction and motivates/inspires team members to follow suit
• Evaluates team processes and obstacles and adapts processes to enhance delivery and performance of team
• Fosters good morale within the team
• Gives proper guidance to team members
• Implements and ensures adherence to HR policies and procedures with regard to staff management
• Negotiates, agrees and approves leave requests on ESS
• Takes responsibility for team members' performance
• Acts as stand-in for senior and junior team members, when required
• Adapts quickly and effectively to any changes even those outside his/her control
• Conducts and documents formal performance reviews annually
• Constructively criticises when required, so underperformers are re-motivated to do better
• Ensures each team member has a personal development plan and allows them the opportunity to develop themselves

Instructions to Prosecution Partners

• Send instructions to Prosecution Partners to update instructing and debiting agents accordingly on Patricia
• Send instructions to Prosecution Partners to update SI according to clients' requirements

Client Service

• Builds effective rapport/relationships with clients and treats them as business partners
• Actively seeks and listens to clients' needs, suggestions and feedback
• Takes a genuine interest in clients and shows energy and enthusiasm in satisfying their needs
• Consistently meets, and at every possible opportunity, exceeds client expectations
• Committed to continuous improvement of service
• Responds to client queries and complaints promptly and effectively
• Readily re-adjust priorities to respond to pressing and changing demands
• Expeditiously escalates those issues and problems which cannot be resolved to higher levels of authority

Financial Administration

• Ensures all relevant items in WIP are gathered by the end of each month
• Keeps record of invoices and credit notes created to ensure they have been approved, finalised and dispatched by month-end

Communication

• Communicates in a professional, clear, logical manner, with enthusiasm and confidence
• Communicates key issues in a timely and accurate manner
• Communicates openly and honestly, and promotes an open exchange of ideas
• Listens effectively without interrupting
• Uses language appropriate to required standard

Financial Practice Management

• Debtors - receive client instructions and distribute amongst Paralegals to resolve invoice issues
• Send WIP reports to Paralegals to finalise invoices
• Receive prebill report and distribute amongst Paralegals to finalise within 2 working days

Query Management

• Completes processing of queries accurately
• Regularly follows up on unresolved queries and provides feedback
• Ensures information provided is 100% accurate
• Ensures processing in line with clients' instructions and adheres to Firm policies and procedures
• Responds promptly and effectively to information requests and queries
• Assists with follow-up on outstanding / correction of Renewal Certificates from CIPC

Reporting

• Prepares internal, external, departmental, ad hoc (status) report(s) according to set deadlines and frequency required

Professionalism

• Adheres to Firm dress code at all times
• Adheres to all Firm policies
• Conducts self in a calm and constructive manner at all times
• Consults others who can assist in problem-solving to avoid procrastinating
• Deals with problems pro-actively before they need to be escalated
• Demonstrates appropriate telephone etiquette
• Is sensitive to individual differences
• Maintains confidentiality at all times
• Treats others with respect and dignity (courteousness)
• Maintains professional client and stakeholder relations by demonstrating appropriate behaviour
• Receives and consults with colleagues, clients and/or visitors in a professional manner
• Is punctual and uses time efficiently
• Accepts responsibility for own failures and mistakes, and strives to learn from mistakes

Initiative/Proactivity

• Actively attempts to influence events and instigates action without prompting
• Open closed matters on Patricia and mark CMS active for urgent renewals
• Deals with problems pro-actively before they need to be escalated
• Consults others who can assist in problem-solving to avoid procrastinating
• Always seeks to challenge traditional assumptions and improve the way things are done
• Anticipates and responds to future needs and opportunities and seizes opportunities when they arise
• Anticipates problems and pro-actively develops contingency plans
• Keeps current on legal developments in area of specialisation
• Recognises and generates innovative/imaginative solutions to problems/challenges

Record keeping

• Accurately captures and updates data on relevant electronic systems as required
• Update electronic records with correspondence immediately and accurately according to departmental and Firm policies and procedures
• Keeps relevant electronic databases updated at all times

Coaching / Mentoring

• Makes time to coach employees and help them improve their work performance
• Effectively assist new staff with correct procedures
• Uses recognition and praise to encourage progress and competency achievement
• Completes ad hoc tasks within area of own accountability when necessary
• Meets with employee(s) one-on-one on a regular basis to discuss their work progress and development needs
• Provides honest, balanced and constructive feedback

 Qualification/s

• Matric/ National Diploma or equivalent qualification
• Secretarial Diploma/Certificate (preferably legal)
• 4+ yrs relevant experience as a Paralegal