Latest Jobs at Bidvest Prestige

ROLE PURPOSE

• To implement and manage a cleaning solution for Clients in accordance with the SLA

MAIN OUTPUTS

• Responsible for driving cleaning and hygiene for the Client
• Ensure delivery of efficient service as outlined in the Service Level Agreement (SLA)
• Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Operations Manager, and in accordance to Client needs
• Conduct daily audits on services rendered and ensure that prescribed work quality and standards are sustained
• Assist in the management of projects and provide technical support, where applicable
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
• Provide monthly reports and feedback on continued compliance to the SLA
• Building strategic relationships both internally and externally
• Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
• Responsible for training, coaching, mentoring & development of subordinate employees
• Implement cleaner work schedules and evaluate and manage performance

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• NQF Level 6: Diploma Property Management, Project Management, Operations Management or related formal qualification
• Matric (Senior Certificate)
• Valid SA Drivers License
• 3 years relevant experience in Facilities Management, CRM, Property Management & Financial Management
• Facilities Management, CRM, Property Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP
• Knowledge of OHS Act, ISO 9001 Quality Management

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Solid Supervisory Skills
• Subordinates Capacity Building
• Customer Focus
• Negotiation Skills
• Analytical Skills
• Planning/Scheduling/Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
• Excellent Oral Communication
   

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ROLE PURPOSE

• To effectively organize and manage the region under his/her jurisdiction and implement operational strategy. To provide managerial and supervisory control with regards to service delivery in order to ensure maximum customer satisfaction.

MAIN OUTPUTS

• Monitor and ensure the branches service delivery as per the contract and SLA's
• Pro-actively interact and engage with the client to understand areas of improvement and ensure that turn-around times are shortened to continuously improve customer satisfaction.
• Develop effective, customer focused and proactive relationships at all levels in the customer chain.
• Manage allocated portfolio with regards to growth, retention, profitability, and any other business relevant factors, thus ensuring portfolio performance targets are achieved in line with the business strategy.
• Identify and drive opportunities to improve and enhance service offerings.
• Leading, facilitating, developing, and implementing relevant portfolio process improvements to achieve SLA targets and be contractual compliant.
• Ensure QMS, Health & Safety compliance is a primary function, and all mechanisms, processes and procedures are in place, always monitored and adhered to.
• Management of the portfolio budget, ensuring proper utilization of the allocated budget provide valid variance explanations and corrective actions where required. Ensure compliance with policies and procedures related to financial management, controls and expenditure authorization levels.
• Put in place mechanisms, processes and procedures to ensure effective monitoring of performance related to time, quality management and standards.
• Monitor the productivity of all, assets allocated to the portfolio, ensure that all employee and assets operate efficiently. Effectively deal with non-performance and or destructive behavior which might jeopardize Bidvest Prestige’s standing with clients.
• Ensuring through Supply Chain that the portfolio has competent and diligent service providers to utilize in cases of third-party Ad-hoc work as well as emergencies and that such service providers are compliant with Bidvest Prestige’s quality management and standards.
• Coaching, mentoring and counseling of staff not performing to the required standards and ensuring that employees improve on performance gaps highlighted during informal sessions and performance appraisals.

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• National Diploma or Degree in Engineering Studies
• Matric/Grade 12
• Valid SA driver’s license
• Must have 5 to 8 years’ experience in a leadership role within a services industry or similar.
• Project Management Skills
• QMS (Quality Management System), First Aid Training
• Microsoft Offices (Intermediate), (Planned Maintenance, etc)

FUNDAMENTAL COMPETENCIES

• Result Orientation
• Initiative/Proactively
• Written Communication
• Stress tolerance
• Business Acumen
• Decisiveness
• Change Management
• Contract Management
• Financial Management
• Customer/Client Focus
• Dealing with ambiguity
• Problem Analysis
• Judgment
• Relationship Building & Networking
• Listening
• Team work
   

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ROLE PURPOSE

• To contribute to the process of refining and enhancing, on an ongoing basis, the current and future sales and marketing strategy. Manage and support a high-performance team that deliver and execute the company’s sales, marketing, brand and communications (both internal and external) functions.

MAIN OUTPUTS

• Manage a team of sales specialists who actively search, pursue and engage potential clients within the Cleaning Services, Technical Services and Bundled Services arenas across all key sectors/verticals
• Manage the compilation, and where necessary draft, high quality proposals, bids and tender responses
• Development of sales budgets in accordance with marketing and sales strategy.
• Accountability in achievement of sales budgets.
• Implement and manage strategic initiatives to ensure that annual growth targets are met and ideally exceeded to increase the company’s market share
• Planning, developing and implementing an effective marketing, brand and communication strategy and the subsequent campaigns.
• Re-appraisal and standardizing of existing and new contract costs and margins.
• Manage the quality and standards of copy and branding for all marketing collateral, bids and proposal documents, presentations, external and internal communications in all media formats including brochures, letters, emails, websites and social media in collaboration with the Marketing Department.
• Recommend creative, unique and effective selling techniques based on researched market analysis.
• Manage and monitoring ongoing spend against the budget, keeping accurate records and highlighting where variances occur.
• Monitoring of and reaction to statistics and surveys
• Upholding of good business ethics and Image portrayal.
• Identifying new growth opportunities by market segments
• Provide a comprehensive sales and marketing report on a monthly and quarterly basis

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• Bachelor’s Degree/National Diploma in Sales/Business Development/Marketing
• Matric (Senior Certificate)
• Valid Driver’s License
• Min 10 Years’ Solid Experience In Business Development, Market Trends & Best Practices Within The Marketing/Sales Environment
• Strong Sales & Marketing Knowledge (Ideally In The Services Industry), Negotiations Skills, Project Management, Commercial Acumen,
• MS Word, MS PowerPoint, MS Excel, MS Outlook (advanced skill level).

FUNDAMENTAL COMPETENCIES

• Ability & Desire To Sell
• Result Oriented
• Attention To Detail
• Stress Tolerant
• Excellent Written Communication
• Team Leadership
• People & Task Orientated
• Assertiveness
• Action Orientated
• Customer/Client Focused
• Negotiation Skills
• Interactive Reasoning
• Planning & Scheduling
• Strong Commercial Acumen
• Teamwork
• Relationship Building
• Good Listening Skills
• Excellent Oral Communication
• Creative & Innovative

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About the Role

• The Operations Manager Cleaning will oversee and enhance the cleaning operations within our organization, ensuring high standards of cleanliness and efficiency in all service areas. You will be responsible for managing cleaning staff, optimizing processes, and ensuring compliance with health and safety regulations, positioning this role as key to maintaining operational excellence.

Key Responsibilities

• Coordinate and manage daily cleaning operations, ensuring adherence to established hygiene standards and protocols.
• Develop schedules and allocate tasks to cleaning teams to optimize productivity.
• Conduct regular inspections of facilities to ensure compliance with cleanliness and safety standards.
• Implement and monitor quality control procedures to uphold service excellence.
• Train and onboard new cleaning staff, fostering a productive and positive work environment.
• Collaborate with facility management to address maintenance issues and improve operational processes.
• Manage inventory of cleaning supplies, ensuring stock levels are maintained and ordering supplies as needed.
• Prepare reports on cleaning efficiencies and staff performance to inform management decisions.

Requirements

• Proven track record in managing cleaning operations or a similar role within the facilities management sector.
• Strong leadership skills with the ability to motivate and mentor a diverse team.
• Solid understanding of health and safety regulations relevant to cleaning operations.
• Excellent organizational and time-management skills, with attention to detail.
• Strong communication skills, capable of liaising effectively with team members and management.
• Proficient in using cleaning and facilities management software or tools is an advantage.

Preferred Qualifications

• Previous experience in customer service or client-facing roles is a plus.
• Certification in occupational health and safety or cleaning management would be beneficial.
• Familiarity with sustainable cleaning practices and green cleaning products.

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ROLE PURPOSE

• To contribute to the process of refining and enhancing, on an ongoing basis, the current and future sales and marketing strategy.

MAIN OUTPUTS
Sales:

• Actively search, pursue and engage potential clients
• Knowledge of existing contracts and weekly meetings with Regions General Manager & Operations Manager
• Manage the compilation, and where necessary draft, high quality proposals, bids and tender responses
• Follow-up and survey leads generated through various channels and cold calling
• Ensure tenders and bids are responded to in a professional, timely and compliant manner.
• Engage and manage strategic suppliers who are providing solution and commercial content for proposals, bids and tender responses
• Identify weaknesses in sales process and address
• Follow-up on cancelled contracts
• Implement and manage strategic initiatives to ensure that annual growth targets are met and ideally exceeded to increase the company’s market share
• Achieve Monthly Sales Budgets by implementing and maintaining a marketing and sales strategy.

Marketing:

• Identifying new growth opportunities by market segments
• Using the full marketing mix for the company’s marketing communications
• Promote sister companies – Steiner Hygiene, TopTurf, etc.

Reporting:

• Provide a comprehensive sales and marketing report on a weekly and monthly basis

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• Bachelor’s Degree/National Diploma in Sales/Business Development/Marketing
• Matric (Senior Certificate)
• Valid Driver’s License
• Min 3 Years’ Solid Experience In Business Development & Best Practices within the Sales Environment
• Strong Sales & Marketing Knowledge (Ideally In The Services Industry)
• MS Word, MS PowerPoint, MS Excel, MS Outlook

FUNDAMENTAL COMPETENCIES

• Ability & Desire To Sell
• Result Oriented
• Attention To Detail
• Stress Tolerant
• Excellent Written Communication
• Team Leadership
• People & Task Orientated
• Assertiveness
• Action Orientated
• Customer/Client Focused
• Negotiation Skills
• Interactive Reasoning
• Planning & Scheduling
• Teamwork
• Relationship Building
• Good Listening Skills
• Excellent Oral Communication
• Creative & Innovative

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About the Role

• The Contract Manager for Logistics in George will play a critical role in overseeing and managing the company's logistics contracts, ensuring compliance and fostering positive relationships with service providers. You will focus on negotiating terms, monitoring performance, and optimizing supply chain processes to enhance efficiency and effectiveness.

Key Responsibilities

• Manage and oversee all logistics contracts, ensuring alignment with organizational objectives and compliance with legal requirements.
• Negotiate contract terms with suppliers and logistics partners to secure favorable pricing and service levels.
• Monitor performance metrics of logistics providers to ensure adherence to agreed-upon standards and KPIs.
• Collaborate with cross-functional teams to identify areas of improvement within the supply chain and implement effective strategies.
• Develop and maintain strong relationships with internal stakeholders and external partners, facilitating clear communication.
• Conduct regular reviews of contracts to ensure they remain current and relevant to industry standards and company goals.
• Prepare and present reports on contract performance and logistics operations to senior management, highlighting key insights and recommendations.
• Resolve any disputes or issues that may arise in relation to contracts, working towards amicable solutions.

Requirements

• Proven track record in contract management, preferably within the logistics or supply chain industry.
• Strong negotiation skills with the ability to influence and achieve mutually beneficial agreements.
• Demonstrable experience in monitoring supplier performance and implementing process improvements.
• Excellent analytical skills, with proficiency in interpreting data and generating actionable insights.
• Strong organisational and project management skills with attention to detail.
• Effective communication abilities, both written and verbal, with the capability to liaise with various levels of stakeholders.

Preferred Qualifications

• A relevant degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Professional certification in contract management or supply chain management.
• Experience with logistics management software and supply chain optimization tools.
• Knowledge of industry regulations and best practices in logistics contract management.