Jobs at PSG Konsult Ltd

Responsibilities:

• Journals, importing/ exporting and processing up to trial balance
• Accounts Payable and Receivable
• Electronic Funds Transfers
• Income and payments on bank statement to balance to cashbook
• Correct account, cost centre and company allocations
• Invoices to be checked
• Respond to queries

Minimum requirements:

• Degree in Accounting
• A minimum of 3 years’ working experience preferably within the financial services industry
• Advanced Excel proficiency

Advantageous:

• Tial system experience
• Short term insurance experience
• Experience in Microsoft accounting packages such as Great Plains, Dynamics 365 Business Central / Finance

Competencies:

• Analytical ability (reasoning & questioning)
• Good Verbal and Written Communication Skills
• Results Orientated
• Strong time management Skills
• Resilient
• Systems Skills and knowledge (Excel essential, Tial advantageous)

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Responsibilities:

• Liaising with clients and advisers
• Preparing quotations
• Issuing new policies, renewals, and endorsements
• Building and maintaining good working relationships with clients and internal stakeholders
• Recording details and information on the relevant systems

Minimum Requirements:

• NQF Level 4/5 – Full qualification (short-term insurance) as set by regulation
• Regulatory examination 1 (Representatives) RE5 successfully completed
• A minimum of 5-7 years´ short-term insurance underwriting experience, specifically with  commercial lines policies
• DOFA confirmation from FSCA

Competencies:

• Good verbal and written communication skills
• Good administration skills
• Planning and organising skills
• Time management skills
• Resilient with a good level of stress tolerance
• Highly client focused with good interpersonal skills

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Responsibilities:

• A key part of the function involves managing the meeting process for the large number of board and committee meetings.
• Co-ordinate and manage board and committee meetings, ranging from the preparation of agendas, collation and professional presentation of meeting packs through to attendance and taking of minutes at the various group board and committee meetings.
• Take the lead in confirming logistics for board and committee meetings, working with directors and/or committee members to agree mutually convenient dates, times, and places to meet; arranging suitable facilities-rooms, refreshments, video-conference, and telecoms.
• Providing the directors collectively and individually with guidance as to their duties, responsibilities and powers.
• Reporting to the board any failure on the part of the company or a director to comply with the MoI or rules of the company or the Companies Act.
• Carrying out the company’s statutory functions and ensuring statutory compliance (with the Companies Act and others), to include, but not limited to, the filing of annual returns and submissions and lodgements at CIPC.
• Corporate governance best practice and compliance.
• Ensure that the Group companies are compliant with the Companies Act, JSE Listings Requirements, and other industry regulations and best practices, such as King IV.
• Maintain the directors' declaration of interests register.
• Maintain the declaration of the associates register.
• Maintain email distribution groups.
• Safekeeping and updating of company records.
• Legal administration.
• BEE certificate requests.
• Ensure that the board and committee charters and terms of reference are kept up to date.
• Maintenance of Group Structure Chart.
• Maintenance of Group Companies' Information log, Divisional Board of Directors and Committees structure and the updating of letterheads.
• Maintain Annual Returns Log: ensure that all Annual Returns are filed timeously, by filing with CIPC, as well as working closely with Company Secretarial delegates/representatives, to ensure the same for other jurisdictions, such as Namibia, Guernsey, Malta, Mauritius and the United Kingdom.
• Maintain Group Industry Body feedback.
• In-house and external ad hoc items and requests, to include but not be limited to drafting of board and shareholder resolutions, FICA requests, company information requests, general enquiries.
• Investor Relations: taking the initiative and being involved in Investor Relations matters, to include, but not limited to, website improvements, communication, email distribution lists, events and announcements.
• Coordinate and arrange the Annual General Meeting, as well as the drafting of AGM resolutions for the underlying companies within the group.
• Maintain updated directors FICA.
• Communication and notifications to Directors, Public Officers, and Selective Staff, and ensure memorandums on trading protocol and closed periods are updated and circulated periodically.
• Compliance with JSE Listing Requirements, to include but not limited to SENS announcements.
• Working closely with Group Finance.
• Working closely with the transfer secretaries (Computershare), being responsible for, amongst other matters, maintaining the combined share register, shareholder communication, dividend payment process, etc.
• Assist with drafting sensitive Letters/Memorandums as and when required.
• Assist and initiate ad hoc projects, to include but not limited to improving processes, compliance, corporate governance, shareholder communication and investor relations matters.
• Working accurately and fast under pressure and meeting tight deadlines.

Minimum requirements:

• LLB degree or relevant qualification; CIS qualification is an advantage
• A minimum of three (3) years’ work experience within the financial services industry with exposure to legal and/or company secretarial duties
• Working knowledge of the Companies Act and Corporate Governance. Knowledge of the JSE Listings

Competencies required:

• Self-starter
• Microsoft Office (including SharePoint) and board pack PDF collation and presentation skills
• Advanced minute-taking skills
• Planning/organising/ prioritising and co-ordinating skills
• Interpersonal skills
• Advanced communication skills (verbal and written); attention to detail
• Problem-solving
• Industry-specific knowledge, Analytical skills
• Resilience and adaptability; management skills

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Closing date:    18-Oct-2026

Responsibilities:

• Resolving client and adviser queries and complaints within service level agreements.
• Support the risk governance framework with logging incidents, resolution and root cause process to implement mitigation measures.
• Provide input to improve processes and controls within CS through training function.
• Provide complaints reports for business and external reporting requirements including alpha tickets.
• Implementation of training outcomes that will reduce processing errors and losses.
• Effective management of escalations process and high-value monitoring as stipulated in the Service Level Agreements and High transaction value policy.
• Analyse complaint trends, root causes, and emerging risks and propose control and facilitate implementation.
• Conduct independent review of queries/complaints and engage with internal departments to gather information and facilitate resolutions.
• Ensure complaint handling complies and adheres to FAIS requirements, Pension Funds Act, POPIA, Treating Customers Fairly (TCF) principles Internal governance standards from a handling and reporting perspective.
• Provide professional written responses for customers, regulators, and business stakeholders.
• Maintain accurate complaint records and case management documentation.
• Assist the Legal and compliance team with Ombudsman and regulatory complaints submissions and responses.
• Identify opportunities to improve customer outcomes and operational efficiencies and effectiveness.
• Escalate high-risk, complex, or potentially reputational complaints appropriately.
• Produce complaint-related reports and management information as required.
• Contribute to continuous improvement initiatives and customer experience enhancement projects.

Key Activities

• Support PSG strategy by servicing clients and advisers through complaints resolution.
• Ensuring first call resolution for complaints.
• Improvement ideas for processes and controls to reduce complaints.
• Effective complaints management by logging the complaints.
• Identify and action training needs.
• Drive web adoption and resolve IT tickets complaints together with Funds IT team.

Minimum requirements:

• NQF Level 7 in Finance, Law or Risk Management
• Minimum 3 years’ experience within the Financial Services industry (Investments/Wealth)
• Solid product knowledge within the LISP environment, understanding of unit trusts and securities environment
• Experience in Client Services with specific emphasis on complaints resolution.

Competencies

• Excellent customer service skills.
• Excellent communication skills (verbal and written).
• Strong problem-solving skills.
• Negotiation skills.
• Excellent interpersonal skills.
• Attention to detail.
• Ability to work well in a high-pressure environment.

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Closing date:    23-Oct-2026

Responsibilities:

• Desktop assess/inspect vehicles or damaged buildings involved in incidents to determine the extent of damage and validity of the claim.
• Assess mechanical, structural, and cosmetic damage to identify necessary repairs.
• Use specialized tools or software to document and quantify damage (Ubuntex/WNI building rate guide).
• Prepare detailed repair cost estimates, including labor, parts, and material expenses.
• Compare repair costs against the vehicle's pre-accident market value to determine if it is economically viable to repair.
• Consider depreciation, wear-and-tear, and existing damage in cost assessments.
• Provide assessment reports and recommendations for claim processing.
• Communicate about necessary repairs, negotiate costs, and monitor quality of work.
• Identify signs of inflated claims, staged accidents, or fraudulent activities.
• Cross-check claims details against evidence to ensure accuracy and legitimacy.
• Evaluate whether a vehicle should be deemed a "total loss" (write-off) based on repair costs versus vehicle value.
• Recommend appropriate salvage or disposal actions for written-off vehicles.
• Verify that repairs meet industry standards and safety regulations.
• Offer technical advice to brokers and claimants regarding repair feasibility, cost-effectiveness, and safety considerations.
• Recommend alternative solutions, such as using second-hand parts or specific repair methods, to reduce costs.
• Management of repair escalations, rectification of repairs and vendor compliance.

Minimum requirements:

• Grade 12 (Matric) / Relevant insurance qualification (NQF Level 4 or equivalent).
• Minimum 3 years' short-term insurance claims experience.
• Minimum 3 years' experience in motor and/or non-motor desktop assessing/moderation in the insurance industry.
• Sound understanding of short-term insurance policies, claims processes and SLAs.

Advantageous:

• RE5
• Class of Business in Short Term Insurance

Competencies:

• Analytical thinking and problem-solving.
• Claims assessment and moderation expertise.
• Sound judgement and decision-making.
• Strong attention to detail and accuracy.
• Effective communication and negotiation skills.
• Customer service and stakeholder relationship management.
• Time management and ability to meet SLAs.
• Integrity, accountability and fraud awareness.

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Closing date:    31-Oct-2026

Responsibilities:

Portfolio Pricing

• Perform daily pricing and validation of portfolios
• Review all inputs, outputs, and exceptions within the pricing cycle
• Investigate and resolve anomalies, providing meaningful insight
• Conduct independent oversight reviews during the pricing process

Corporate Actions & Portfolio Administration

• Process and manage corporate events across instruments
• Ensure accurate reflection of events within portfolio valuations

Trading settlements

• Execute trading and settlement for local and offshore Fund of Funds
• Manage settlements across equities, fixed income, and derivatives

Analysis & Continuous Improvement

• Perform ad hoc analysis to resolve queries and improve processes
• Contribute to enhancing efficiency, accuracy, and risk management

Minimum Requirements:

• A degree in Finance, Accounting, Investment Management
• 3+ years’ experience in fund accounting
• Experience within the financial services industry

Additional Requirements:

• Strong understanding of NAV calculation, including key components
• Solid knowledge of the trade lifecycle from trade date through to settlement
• Understanding of trade date vs settlement date accounting and their impact on valuations
• Experience investigating and resolving cash and position reconciliation breaks
• Understanding of pricing principles and the importance of accurate valuation in NAV calculations

Competencies:

• Technical & Analytical Skills
• Strong fund accounting and pricing experience
• High numerical accuracy and analytical ability
• Highly proficient in Excel, with experience using formulas, pivot tables, and data validation to support fund accounting processes.
• Detail-oriented with the ability to identify trends and discrepancies.
• Structured, organised, and process-driven
• Strong planning and prioritisation skills
• Able to meet deadlines in a high-pressure environment
• Proactive problem-solver with sound judgment
• Takes ownership and accountability for deliverables
• Communicates clearly and effectively
• Works independently while contributing to team success
• Collaborative, supportive, and willing to share knowledge
• Maintains professionalism, integrity, and a solutions-driven mindset

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Closing date:    20-Oct-2026

Responsibilities:

• Review assigned risk addresses and policy records on TIAL and the relevant project datasets.
• Use available geocoding and mapping functionality, including address lookup, coordinate entry, map pin-drop, fuzzy search and other approved online mapping sources, to validate risk locations.
• Capture and update accurate address and geolocation information in line with project procedures and data-quality standards.
• Identify cases where first-level accuracy cannot be achieved and investigate alternative sources of reliable location information.
• Engage professionally with brokers, third-party platform stakeholders and, where appropriate, clients to obtain or confirm accurate risk-location details.
• Communicate clearly in writing and verbally through email, telephone and Microsoft Teams.
• Maintain complete records and an audit trail of information obtained, validations performed and updates made.
• Manage an allocated work queue, meet agreed productivity and turnaround targets, and provide progress updates.
• Escalate unresolved, unclear or high-risk cases in accordance with the project process.
• Protect confidential policyholder and business information and comply with company procedures.

Minimum requirements:

• Matric / Grade 12.
• At least 1–2 years’ relevant experience in administration, data capture, customer service, insurance operations or a similar environment.
• Computer literacy, including Microsoft Outlook, Teams and basic Excel.
• Ability to learn and work confidently across business systems and online mapping tools.
• Strong written and verbal English communication skills.
• Ability to work from the Tygervalley office for the duration of the contract.

Advantageous:

• Experience in short-term insurance, policy administration, underwriting support or broker servicing.
• Experience with address validation, geocoding, GPS coordinates, mapping platforms or data-quality projects.
• Ability to read, speak and write Afrikaans.
• Previous experience working in a target-driven project or fixed-term processing environment.

Competencies:

• High attention to detail and accuracy.
• Strong comprehension and the ability to apply training and procedures consistently.
• Practical problem-solving and resourcefulness in finding and validating location information.
• Professional written and verbal communication.
• Customer and stakeholder service orientation.
• Planning, organisation and time management.
• Ability to work independently while contributing to a project team.
• Ability to work under pressure, manage high volumes and meet service-level and productivity expectations.
• Accountability, confidentiality and a strong data-quality mindset.

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Closing date:    31-Oct-2026

Responsibilities:

• Engage existing and targeted clients  for PSG Asset Management on investment capabilities and related services
• Successfully influence key stakeholders across institutional, DFM’s, MM, and other senior strategic partners critical for PSG AM growth;
• Develop a scalable framework for the business, and own, and execute and agreed sales strategy for PSG Asset Management within the targeted opportunities.
• Has a strong relationship and networking focus and established relationships to accomplish sales targets
• Builds and develops a pipeline, manage net flow and business at risk to growth PSG Asset Management
• Develop and maintain a strategic business plan for each priority partner, covering AUM, net flows prioritisation, campaigning and regular stakeholder engagement and report backs,  ensuring alignment and co-ordination of planning.
• Team player, collaborating with team member  maximise opportunities for sales success;
• Continuously keeping abreast of industry changes and market trends;
• Continuous innovation and idea generation for marketing pitches and client presentations.

Minimum requirements:

• Minimum B.Com Investments, Finance, Economics
• 10 years min industry experience
• Established strategic corporate and executive advisory relationships

Advantageous:

• CFA or CFP qualification or studying towards will be advantageous
• Honours degree in Investments

Competencies required:

• Planning/organising and coordinating skills
• Interpersonal skills (Interaction with different business divisions and level of management)
• Communication skills (verbal and written)
• Solutions driven
• Industry specific knowledge
• Strong analytical skills
• Applying technical expertise
• Acute computer skills
• Time management skills
• Creativity and innovating
• Presentation and Marketing skills
• Decision & problem solving skills
• Research/Analysis skills

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Closing date:    28-Oct-2026

Responsibilities:

• Maintain relevance of the STA Claims SOP by applying regular updates
• Ensure adherence to STA Claims SOP by Claims area (way of work, process adherence, JIRA usage, policy admin system usage)
• Ensure that the ratio of unanswered calls / total calls is less than 3%
• Claims complaints to be managed within budgeted ratio for financial year (e.g. 15 per 1000 claims)
• Oversight/management/handling of escalations from Advisers, clients and associated value chain parties
• Ensure SLA Adherence - Average 95% 
• Number of Reworks / Total number of claims - Not more than 3% - Team Average
• Ensure that QA function executes tasks as required and that results are leveraged to improve operational performance
• Ensure that Claims Manager/Team Leaders perform quality checks and drive improvement of employee quality/quality claims outcomes
• Manage Insurer and value chain partner relationships
• Ensure binder adherence
• Assist with Binder and other audits
• Develop and implement strategies that align with the company's broader goals and contribute to increased operational performance, profitability, and customer satisfaction
• Maintain and report on strategic, operational and tactical plans
• Oversight of complaints tickets logged, classification, management of execution, ticket governance reporting (Weekly), Group PMO pack reporting (weekly)

Key leadership requirements

• Develop and execute the claims strategy aligned to business and insurer objectives.
• Lead and motivate claims management teams to achieve operational and customer service targets.
• Drive a high-performance culture focused on service excellence and continuous improvement.
• Act as a member of the executive leadership team, contributing to broader business strategy.

Binder & Insurer Relationship Management

• Manage claims performance against binder agreements and service level agreements.
• Build and maintain strong relationships with insurer partners.
• Report on claims trends, loss ratios, leakage, customer outcomes, and operational performance.
• Ensure adherence to insurer mandates

Governance, Risk Management and Compliance 

• Ensure compliance with:
• FAIS
• PPR (Policyholder Protection Rules)
• POPIA
• Conduct Risk principles
• TCF (Treating Customers Fairly)
• Applicable insurer mandates and binder regulations
• Maintain strong claims controls and governance frameworks.
• Manage fraud detection, investigation, and prevention initiatives.
• Oversee audit findings and implement corrective actions. (This can be internal audit, risk audits or insurer binder audits)

Minimum requirements:

• Bachelor’s degree
• FAIS and RE compliant (RE1/RE5)
• KI experience and ability to be added as Key Individual of the business
• Proven experience in senior management role
• Proven track record of driving financial and operational performance within a division
• Experience in managing Claims environments
• Analytical capability and exposure to BI tools
• Experience in delivering automation and optimization initiatives
• Proven track record of interacting with Advisers/clients
• Excellent leadership skills
• Problem solving skills
• Deep understanding of South African insurance market, outsource/binder environment
• Policy administration system experience and a solid understanding of how insurance systems work
• Experience with workflow systems and experience within a Binder Holder or UMA will be beneficial

Competencies required:

• Calm under pressure
• Great communicator
• Structured/process driven
• Attention to detail
• Able to execute and follow instructions
• Eager to learn, improve and optimize
• Strategic & Decision-making mindset
• Customer-centric mindset
• High Integrity
• Accountability and ownership
• Resilient person
• Strong problem-solving ability

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Closing date:    20-Oct-2026

Responsibilities:

• Liaising with clients
• Preparing quotations for new and existing clients
• Issuing new policies, renewals and endorsements
• Building and maintaining good working relationships with clients and internal stakeholders
• Recording details and information on the relevant systems

Minimum requirements:

• Relevant financial qualification (Preferably a completed Bachelor’s Degree majoring in Financial Planning/Investment Planning/Risk Management/Economics/Accounting/Business Management) or LLB.
• 0-2 Years experience in the financial services industry advantageous but not compulsory
• Strong Computer literacy (MS Office) – Highly competent in Excel and PowerPoint
• Strong technical and administrative skills.

Competencies required:

• Customer Service
• Communication skills (verbal & written)
• Time Management skills
• Problem solving
• Attention to detail
• Team player