Project Manager at Mutual & Federal

Job description

Detailed Description

• Establishment and management of the Project Office Capability
• Plan for, implement and take accountability for the strategy and operating model of the IT Project Office, in response to the business model and Mutual & Federal strategy.
• Establish an aligned functional Balanced Scorecard focused on the implementation, measuring and management of the functional strategy.
• Determine the business value chain for the Project Office and ensure that this value chain is aligned and integrated with the M&F value chain.
• Responsible for defining all the structure, organisation, delivery strategy and schedule across all the Projects and Programmes, working with the Project and Programme Sponsors, Business Owners and Project and Programme Managers.
• Responsible for establishing the standard benefits management guideline and managing their delivery and communication in conjunction with the SSC.
• Continually assessing risk and associated mitigation strategies.
• Reporting to the SSC on the overall progress, benefits, costs, issues and risk in a timely manner of all projects in the organisation (Strategic and Non-Strategic Project).
• Responsible for the overall Cost Management within the Project Office.
• Responsible for the overall monitoring of the various Projects / Programmes Budget.
• Provide direction and leadership to the Project Office Management by co-ordinating all work, allocating Project Managers and Project Administrators to projects, ensuring awareness of responsibilities and monitoring the overall progress and commitments to successful delivery of the PMO projects.
• Support Project Managers and Project Administrators to address and resolve issues, risks and dependencies within and across projects, ensuring that appropriate escalations and contingencies are applied.
• Provide specialist guidance to project teams, particularly on project methodology, policies, tools and project governance requirements.
• Prepare current and accurate forecast of costs, cashflow, timelines and resource requirements and agree with the relevant governance structures (e.g. SSC, PMB etc).
• Provide administrative and project reporting functions to the SSC.
• Monitor compliance to the agreed baselines for the IT PMO requirements and on projects.
• Develop and maintain an up-to-date and consolidated Capacity plan for PMO projects, based on current and future demand for project resources.
• Implement appropriate management controls, governance and reporting against project budgets to enable appropriate decisions by relevant stakeholders.
• Monitor, and provide governance and reporting on the implementation of PMO project budgets, escalating relevant issues to the appropriate governance structures on time.
• Promote a project management culture within the organisation by coaching and advising colleagues and business customers on use of Project Methodology and Tools.
• Optimise customer service and relations to ensure customer attraction and retention
• Manage broker relationship
• Implement continuous improvements initiated
• Evaluate and implement new systems and best operating practices
• Adhere to all financial requirements and ensure cost efficiency through effective management of planned vs. actual

Job Requirements

Qualification & Experience

• 3 year degree/diploma (i.e. BA, BCom, Business Management) and / or Project Management degree or diploma.
• Project Management courses, e.g. MBP - managing by projects, etc
• PMBOK - exposure and understanding of PMBOK standards (project management courses reflecting the understanding/exposure)
• 5 years’ experience in project management of which at least 3 years’ should have been as a programme or portfolio manager in an IT environment
• 3 years’ experience in the management of people.

Additional Details

Competencies

• Decision making and problem solving
• Accountability
• Business Acumen
• People Skills
• Stakeholder engagement and management
• Organisation and Attention to Detail
• Results Orientation