Presales Engineer at Kaspersky Lab

Job description

Under direct supervision, provide tech support to the sales team to develop, sell, and successfully implement product or service solutions that will meet customer's needs and be successful integrated with customer's systems and equipment.

Job Definition

• Follow established procedures and guidelines to provide technical discovery, RFP/RFI response, develop and present PoC, demo and evaluation, install products/ services that have been purchased by the organization's customers in collaboration with sales team
• Liaise with R&D engineers to ensure that products /services are modified, configured, and installed according to customer requirements.
• Resolving implementation problems.
• Develop technical enablement materials for customers / channel partners.
• Train customers on the product or service they have purchased.

Qualification requirements and experience

Education: Bachelor's degree in Electrical Engineering, Computer Science

Work experience:

• 5-7 years in IT application management, IT support, Sales Engineering, or Technical Professional Services,
• At least 2 years’ experience in B2B technical pre-sales IT technology (RUS)
• 6+ years of Systems Engineer or related technical experience, installing, designing, managing, administering and supporting an enterprise network
• Strong working knowledge of the following security technologies (Anti-Virus, Malware Detection, IDS/IPS, Firewalls)- USA

Specific expertise:

• Good knowledge of KL products & competitive products
• Expertise in one or more of the following areas: Network Administration and Management, Network Performance Monitoring and Analysis, Help Desk/Desktop Support Solutions
• Skilled in presenting and demonstrating
• Excellent verbal and written communication skills
• Expertise in one or more of the following areas: Network Administration and Management, Network Performance Monitoring and Analysis, Help Desk/Desktop Support Solutions
• Extensive knowledge of Enterprise Anti-Virus solutions or Network Security & Encryption solutions