Billing Architect at CSG International

Job description

Job Summary

Provides overall technical leadership for architecture solutions involving a major product or implementation step, which may include research and technical investigation, ensuring end to end functionality of software is within the scope of business need. Translate customer requirements into software specifications. Defines methodology, processes and quality assurance requirements. Recommends and ensures compliance to standards.

Essential Job Functions /Responsibilities

• Provides technical leadership and accountability for the design and implementation of a major product or subsystem in a solution.
• Ensures technical viability of solutions as defined in the Statement of Work and subsequent change requests, identifying, resolving and mitigating technical issues and risks.
• Creates and/or validates work estimates and skills required to assist the lead architect and project management with task scheduling and resource requests.
• Coordinates with development and test teams to keep the deliverables on target and on time.
• Manages technical customer interactions from kick off through to UAT.
• Guide customer(s) through the requirements gathering, designing and documentation process within a specific domain area while fitting within the OSS/BSS infrastructure, and making the best use of company product offerings.
• Coaches and mentors other project members to increase their understanding of the customer and technology.
• Provides feedback to the solution engineering team for improvements, market trends and product issues.
• Pursues knowledge of upcoming product features as they are made known or released.

Education

Bachelor’s degree in Computer Science, Engineering or Business or equivalent education/experience required.

Experience

• 7 years’ software development and application implementation experience
• Senior design experience in UNIX and database applications
• Telecommunications industry experience and in-depth knowledge of related products

Preferred

• Technical project management experience
• Agile methodologies experience

Knowledge, Skills and Abilities

• Subject matter expert for one or more CSG products and implementation steps.
• Knowledge of CSG’s product portfolio.
• Broad understanding of business technology, telecom networks, and data structures.
• Strong design skills with ability to document the designs.
• Excellent analytical problem-solving skills, with the ability to diagnose complex problems that require complex methods or theories.
• Team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution.
• Excellent verbal and written communication skills to influence and gain cooperation.
• Ability to speak, write and understand English.
• Ability to suitably adapt communication based on the audience, e.g. technical vs. management.
• Ability to prioritize effectively within and across one or more assignments through good judgement, seeking guidance where appropriate.
• Ability to travel domestic and international for extended duration onsite based on requirements of the project.
• Non-standard work hours may be required and the ability to be on-call.
• Accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values

As one of the largest business support solutions (BSS) providers, CSG International provides solutions to a global client base. Join an elite team of IT professionals who are driven for success in finding innovative solutions for our company and clients. We respond to the complexity of a dynamic, convergent world with a flexible set of needs-based solutions, innovative new technologies, and forward thinking that helps our clients solve business problems and identify new opportunities and revenue streams.

In today's dynamic and competitive marketplace, one thing is certain: change. The one of the world's leading providers of business support solutions, CSG International Understands what it means to evolve, adapt and transform. Our goal is to help you generate revenue, maximize customer value, and manage your business more efficiently.

CSG International is an Affirmative Action, Equal Opportunity / Veteran / Disabled / Female / Minority / Sexual Orientation / Gender Identity Employer. CSG does not discriminate on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law, are not taken into account in any employment decision.

CSG will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability, please call us at 1 (402) 431-7440 or email us at List-Hr-EEO-Coordinators @ csgi .com.

For more information on CSG's EEO Policy click HERE . For the EEO it's the Law posting, click HERE .

We Do This With

CSG helps companies around the world succeed every day - and we will continue to evolve our portfolio of market-leading solutions to meet ever-changing market demands. CSG helps businesses compete - and win.

An extensive portfolio. Our market-leading solutions and services support your business objectives, including revenue management, content management and monetization, customer interaction management, and analytics and intelligence.

Industry knowledge and expertise We have experience across a wide range of vertical markets - including cable television and direct broadcast satellite, fixed-line and mobile telecommunications, financial services, utilities, media / entertainment and more.

Flexible solution delivery models. We've designed our solutions to fit your individual business objectives, including on-premise software, service bureau, and managed services, all delivered and supported by our global professional services team.

Diverse experience. We've deployed solutions in emerging, established and mature markets worldwide for more than 30 years.

The markets CSG supports face unprecedented change. Whether you are a mobile provider in São Paulo, the broadband operator in New York, or content provider in Singapore, customers dictate what services are Introduced, How They are delivered, and What They expect in exchange for loyalty brand.

We know time is of the essence. Markets are changing rapidly. Revenue opportunities ebb and flow quickly. Customers demand more of you in return for loyalty. And the services and technologies que support your customers are Increasingly complex. You are not alone in this dynamic marketplace. CSG is here to help you accelerate business - anywhere.