Scanning Clerk at Rand Mutual - RMA

Job description

POSITION: Scanning Clerk

PURPOSE:

Opens, sorts, barcode, scan, batch and delivers all incoming mail daily according to the standard operating procedures and Service Level Agreement [SLA]

KEY OBJECTIVE AND KEY STANDARDS

KEY OBJECTIVE

Ensure that all documents have been correctly scanned according to project specification and to rescan any pages that are of unacceptable quality in terms of scan marks or illegibility.

Ensure that all documents have been correctly indexed according to project specification and to combine and or separate documents if necessary.

KEY STANDARDS

• Timeous handing of administrative duties
• Accurate data capturing
• Communication skills
• Keyboard skills

COMPETENCIES:

• Applied Learning
• Building Customer Loyalty
• Contributing to Team Success
• Managing Work (includes Time Management)
• Initiating Action
• Stress Tolerance
• Decision Making

POSITION SPECIFICATIONS

• EDUCATIONAL (Minimum level necessary to perform the job).
• School Grade 12
• Professional / Tertiary Office Management or Administration Diploma or Degree

MINIMUM REQUIREMENTS

• Minimum of 1 year experience in the Medical aid/Insurance industry advantageous
• Minimum of 1 year experience in a Scanning environment (preferably in a medical aid/ Insurance administration environment will be an advantage)
• Driver’s license advantageous
• Deliver and maintain own work standards and quality
• Computer Literacy

OTHER REQUIREMENTS

• Applied Learning
• Building Customer Loyalty
• Contributing to Team Success
• Managing Work (Includes Time Management)
• Initiating Action
• Stress Tolerance
• Decision Making

EXPERIENCE (Minimum necessary before being considered for the Job)

• 1 – 3 years relevant industry experience

TRAINING (Essential training received in addition to the above experience to perform the job).

• Training of company related applications, e.g. Compcare, Penscare, and Internal operations procedures

PERIOD OF ON-THE-JOB TRAINING

• 1 Day - 5 Day company in – house induction course

OTHER REQUIREMENTS (Attributes)

• Achiever
• Confidentiality
• Credibility
• Friendly
• Initiative
• Integrity Objective
• Patient
• Project wide perspective
• Resourceful
• Self-motivated
• Team player