IT Support Manager at Cartrack

Job description

Cartrack, an international telematics company based in Johannesburg, Rosebank, is a looking to appoint an IT Support Manager. The successful candidate will be responsible for managing the IT Support team. The IT support team offers technical support for the organizations end-users, including carrying out installation of desktop hardware, necessary software, as well as the safe protection of the IT base of the Company by installing necessary protection tools, such as the Anti-virus software and other software needs

Qualifications & Experience:

• 5 years minimum experience in stock and inventory, networking and previous supervisory/management experience.
• Matric and relevant IT Qualification
• Windows Desktop and Server experience
• Linux system support experience would be an advantage
• Valid Driver’s Licence
• Clear Criminal and ITC record

Core Duties & Responsibilities:

• Managing Support Staff
• Maintaining Head Office building equipment i.e. generator, UPS etc.
• Maintenance of PCs and IT equipment
• Ensuring hardware and software are up to date
• Monthly stock taking and procurement of stock
• Overseeing staff and ensuring that tickets logged are attended to timeously
• Ensuring that all necessary mechanisms and inventories are in place for the smooth running of the organization’s system.
• Installing and maintaining networking infrastructure
• Technical troubleshooting