Consultant at Control Risks

Job description

Job Purpose:

This is a key role within the regional crisis and security consulting practice. The incumbent will be required to deliver and manage business continuity, resilience and crisis management engagements independently or in support of larger, multi-disciplined security projects, principally across Southern Africa. The consultant may also be required to deliver or support projects across the wider Europe/Africa region.

The incumbent will also support business development activity with potential and existing clients to help develop and grow the regional CSC practice in-line with budget expectations.

Tasks and Responsibilities:

Business continuity and crisis management consulting
The consultant will be expected to undertake business continuity and crisis management related activities including but not limited to:

• Business continuity lifecycle consulting, implementation and maintenance
• Crisis management and business continuity workshops and exercises
• Emergency deployment to provide crisis management support to clients
• Other wider business continuity and crisis consulting tasks as directed.
• Resilience consulting
• The consultant will be expected to undertake resilience engagements with activities including but not limited to:
• Resilience best practice consulting
• Assist in clients’ business improvement to obtain a level of resilience
• Device and implement resilience roadmaps
• Assist with measuring resilience again best practices
• Other wider business resilience tasks as directed
• Task Management
• Service consultancy assignments
• Act as support lead on engagements where appropriate
• Lead and participate in client engagement on site
• Ensure that practices and services are fully aligned with client need and Control Risks policies and strategies
• Maintain and develop long-term client relationships
• Maintain time and expense records to ensure accurate invoicing in accordance with company procedure
• Task Delivery
• Delivery of tasks for clients on time, on budget, to the highest standards
• The role will involve travel to client sites in Southern Africa and additionally to other Control Risks offices (particularly in Africa)
• From time-to-time the role may require consultants to support in crisis or emergency situations, sometimes requiring short-notice and/or extended deployment to the field.
• Business development
• Pro-actively identify opportunities to develop projects and business and report these line management
• Contribute to marketing activities
• Participate in client meetings and develop long-term client relationships
• Team/Practice Development
• Maximise own utilisation
• Support business development team by providing suitable solutions to leads identified
• Collaboration with other hubs and peers in the business
• Knowledge and Experience:

Essential

• Proven ability to deliver on engagements
• Client and commercial management
• Consulting skills and expertise, including business continuity qualification (minimum CBCI accreditation), resilience and crisis management
• Practical knowledge of relevant business continuity, resilience and crisis management standards
• Excellent presentational and knowledge transfer skills
• Excellent report writing skills
• Commitment to continuous professional development

Preferred

• Regional experience in Africa or extensive experience on-the-ground in developing countries and emerging markets
• Additional languages
• Commercial skills
• Qualifications and Specialist Skills

Minimum Qualifications

• Educated to degree level or equivalent
• CBCI from the Business Continuity Institution (BCI) or the equivalent

Preferred Qualifications

• Appropriate risks management professional membership
• Problem Solving / Decision Making
• Information gathering
• Analysis and judgement
• Ability to manage sensitive situations with care
• Relationship / Personal Impact
• Strong interpersonal skills – building trust and rapport
• Influencing
• Managing clients
• Communication
• Excellent communication
• Report writing in English to the highest professional standard
• Ability to communicate using range of techniques with clients and colleagues alike

Other

• Attention to detail
• Excellent time management skills
• Proven ability to prioritise work
• Administration and organisational skills
• Sound knowledge of all Microsoft programme