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  • Posted: Aug 23, 2017
    Deadline: Not specified
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    Alere is a world leader in rapid diagnostics at the point of care, with a focus on cardio metabolic disease, infectious disease and toxicology. Specialties Professional Diagnostics, Rapid Point-of-Care Testing, Cardiometabolic, Infectious Disease, and Toxicology Alere delivers reliable and actionable information through rapid diagnostic tests, resulting i...
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    Connectivity Specialist

    Job description

    • Technical Specialist with focus on DataPoint and connectivity.Project Management of Projects as they arise.
    • Complete familiarisation with the products in the Alere portfolio
    • Maintain Alere's technical services culture, values and reputation with all clients and partners
    • Assist with establishment and growth of information base for Alere Instruments marketed in the African region
    • Follow standards, policies, and procedures that govern all the functions of the technical services department
    • Actively participate as trainer for the technical service on products sold through distributors, monitor and report on competitive activities
    • Provide technical support for Alere products with special focus on Connectivity and Data Point supporting Alere Q, PIMA, Afinion and other instruments as they are brought online.
    • Drive the development, implementation, and uptate of the DataPoint FSS APP.
    • Report to Alere Healthcare's Director of Training and Technical Services on performance
    • Effectively utilize all technical service department resources
    • Maintain continuous performance levels
    • Provide technical assistance to equipment users to answer questions or resolve equipment problems for clients in person, via telephone or from remote location as required
    • Assist with the management of customer relationships and expectations with respect to POC System support
    • Maintain necessary documentation for quality systems such as ISO
    • Assist with the development of the understanding of technical service department potential
    • Other responsibilities as assigned

    Requirements

    • Bachelors degree related
    • Industry experience
    • 5 - 8 of related experience
    • Microsoft Excel Software
    • Microsoft PowerPoint Software
    • PIMA- System support Skills
    • Basic Computer Skills
    • International travel and local travel may be required.

    Desired Skills and Experience

    • Technical support
    • Technical training
    • Device knowledge
    • Medical devices
    • Medical diagnostics

    Method of Application

    Interested and qualified? Go to Alere Inc. on alere.taleo.net to apply

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