CPT - Helpdesk Technician / Coordinator at leftclick - South Africa

Job description

We are currently looking for a skilled and dynamic Helpdesk Technician / Coordinator to join our current support team. You will support and maintain a wide variety of technologies across a number of clients and report directly to our Technical Management.

We are also looking for someone with a positive attitude and good client relations as you will be liaising directly with clients for telephonic support. You must have good email and telephone etiquette with a proven track record. You need to be able to work well in a team as well as on your own proving to be proactive.

Requirements:

• Extremely organized and punctual
• Friedly & professional telephone manner
• Ability to compile professional email responses
• Comply with procedures
• A+ / N+ or equivalent
• MCSE / MCITP benificial
• Advanced desktop support (hardware/software)
• Support for MS office products
• Extensive experience with Window operating systems
• Minimum 1 years apple MAC experience
• Extensive experience with remote support systems
• Ability to manage and maintain Microsoft Windows servers
• Solid understanding of Active Directory and Group Policy
• Solid understanding of networking - switches, routers and firewalls
• Management and maintenance of of MS Exchange / Office 365
• Maintenance and management of Mimecast
• ADSL routers and Dyndns account management
• WiFi Technologies

In order to apply for this position you will need your own transport and a valid license.

Please submit your CV, recent photo and salary expectations.

Please note - Employment of successful candidates will be subject to ITC and criminal history checks along with a basic polygraph test for any potential drug abuse history.