Human Capital Manager at Discovery Limited

Job description

About Purple

Discovery’s intention is to expand our business model into banking (subject to Regulatory Approval), and to establish a brilliant, innovative full-service retail bank in South Africa. From a regulatory perspective, this involves a lengthy and complex process the outcome of which is not guaranteed. A two-step approval is required: Firstly to obtain authorisation to establish a bank – and thereafter, after complying with all the conditions, to apply for registration as a bank. The first step, authorisation to establish a banking presence (S13 (1) of the Banks Act 94 of 1990), has been completed. A banking business may only commence once registration as a bank has been granted and Discovery has embarked on this process.

We are looking for smart, energetic, experienced and dynamic achievers who take initiative and ownership, and who thrive on constant challenges and high-speed change to join us on this journey.

If you have an entrepreneurial mind and appreciate calculated risks, then the Discovery environment will liberate you to realise your full potential.

Key Job Purpose:

To support line managers within Discovery Purple Service Team in the delivery of all HR services, and to ensure alignment with and implementation of central Discovery People initiatives

Key Outputs may include but not limited to:

• The key output is the effective support of line managers across general HR issues:
• Job analysis and design (including role profiling and career pathing)
• Recruitment management and advisory for Service and Operations Team
• Liaise with the assessment center when assessments need to be done.
• Provide performance management support
• Support managers in the implementation of interventions relating to motivation, morale, and team-building
• Facilitate basic Industrial Relations support and advise, in line with central IR processes
• Conduct statistical analysis and compile reports both for line managers and Discovery People
• Coordinate exit interviews and related documentation in line with central process
• Identify and communicate trends in various areas.
• Support the departments’ strategic objectives
• Ensure focus on staff development and training
• Support and partner with line in the implementation of succession planning
• Act as the central interface to Discovery People
• Managing a team of Performance Service Consultants
• Manage and track the FAIS and other Banking Compliance HR requirements
• Introduce people initiatives to the area.
• Work Experience and education:

The following are essential Requirements:

• Matric
• Psychology Honors degree / Industrial Psychology degree / HR Degree
• 3 years HR consultant and Recruitment experience in a corporate environment
• Exposure to performance management and the Industrial Relations environment.
• Sound working experience working in a Call Center/ Services environment.

The following are advantageous Requirements:

• More than 2 years’ experience in humanities Discovery or a corporate in the banking industry
• Registered Industrial Psychologist or Psychometrist

Personal Attributes/Competency Profile:

• Makes prompt, clear decisions, which may involve tough choices or considered risks. Takes responsibility for actions, projects and people. Takes initiative, acts with confidence and works under own direction. Initiates and generates activity.
• Provides others with a clear direction. Sets appropriate standards of behavior. Delegates work appropriately and fairly. Motivates and empowers others. Provides staff with development opportunities and coaching. Recruits staff of a high caliber.
• Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organisation. Relates well to people at all levels.
• Makes a strong personal impression on others. Gains clear agreement and commitment from others by persuading, convincing and negotiating. Promotes ideas on behalf of self or others. Manages conflict. Makes effective use of political processes to influence and persuade others.
• Produces new ideas, approaches or insights. Creates innovative products or designs. Produces a range of solutions to problems. Seeks opportunities for organisational improvement. Devises effective change initiatives.
• Works strategically to realize organizational goals. Sets and develops strategies. Identifies and develops positive and compelling visions of the organization’s future potential. Takes account of a wide range of issues across, and related to, the organization.
• Strategic thinker who is able to use an entrepreneur approach to developing processes and formulating concepts. Dynamic, strategically minded visionary who adapts to changing circumstances. Accepts new ideas and change initiatives. Adapts interpersonal style to suit different people or situations.
• Keeps up to date with competitor information and market trends. Identifies business opportunities for the organization. Demonstrates financial awareness. Controls costs and thinks in terms of profit, loss and added value.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.