Account Administrator at Postbank (SOC) Ltd

Job Responsibilities

Account Administration Functions/Responsibilities

• Perform all functions according to Postbank rules, procedures and Policies
• Receive incoming general correspondence/calls from internal and external stakeholders and assist or elevate as necessary
• Dealing with estates accounts in accordance with procedures and policies
• Check that all necessary documentation is available for processing of estates accounts, cheque clearances and related issues.
• Dealing with savings and investment related accounts in accordance with procedures and policies
• Check that all necessary documentation for processing investments, payments, compliance and related activities are correct
• Deal with all functions related to Unclaimed Accounts, Proxies and Court Orders
• Diagnosing and correcting of wrongly captured transactions
• Closing and transferring of workmen compensation funds as per customer request
• Receiving/dispatching/auditing of savings books
• Record and report accurately on daily performance/productivity (statistical)
• Recording of Postbank non-conformances
• Management Support

Qualifications and Experience

• Grade 12 (NQF Level 4) with Mathematics and/or HG Accountancy
• Diploma (NQF Level 6) in Accountancy would be an advantage
• Police Clearance Certificate is mandatory and must be attached to your application
• 2-3 years financial/banking experience
• Experience in banking systems such as FCUBS and Postilion