Account Executive (Cape Town) at 99C

Key Responsibilities:

Client Relationship Management

• Build, and maintain, strong Client relationships
• Understand client business objectives and marketing goals
• Effectively communicate with clients, providing regular updates and addressing their needs

Briefing and Project Management

• Gather detailed client briefs and, together with the Account Director, translate them into actionable briefs for the creative studio, production, or strategy
• Oversee project timelines, ensuring deadlines are met and tasks are completed expediently, efficiently and excellently
• Review creative deliverables to ensure alignment with client expectations and brand guidelines 

Communication and Collaboration

• Collaborate effectively with internal teams, including creative, production, and strategy
• Timeously communicate project status updates to clients and internal stakeholders
• Foster a positive, inclusive and collaborative work environment

Attention to Detail

• Ensure accuracy and consistency across all project deliverables
• Pay close attention to details, such as deadlines and client specifications
• Proofread and edit all materials before sending to clients

Problem-Solving and Adaptability:

• Identify and resolve issues that may arise during project execution
• Quickly escalate issues being managed, or those requiring senior intervention
• Be adaptable and able to adjust to changing priorities and challenges

Additional Responsibilities include:

• Updating and maintaining status reports, ensuring the status of each element of every campaign is clearly understood
• Provide regular updates to clients on the progress of their campaigns, including key metrics, challenges, and successes
• Contact Reports: Maintain records of all client interactions, including meeting notes, emails, text messages, and phone calls.
• Ensure all creative work is accurate and delivered within agreed deadlines
• Oversee the creative process to ensure the final product meets the client's brief and is delivered on time
• Understanding omnichannel communication, ensuring the agency's campaigns effectively integrate across multiple channels, including social media, in-store, direct, digital and traditional advertising channels
• Ensuring CEs are developed, signed off by client, and timeously billed in accordance with the parameters agreed between client and agency
• Handling contractual aspects of client relationships, including developing, signing, and invoicing contracts.

Requirements

Qualifications

• Bachelor’s degree in marketing, advertising, or a related field

Experience

• 2-3 years’ experience in advertising or a similar industry