Account Manager at AKQA

ROLE REQUIREMENTS

• Manage a portfolio of clients ensuring that we have account plans, roadmaps and a healthy pipeline of work.
• Ability to generate ideas, and effectively translate/communicate client requirements.
• Demonstrate and encourage client service excellence.
• Work with disciplines to provide clients with relevant insights on industry trends, best practice, benchmarks.
• Prior focus on retail clients will be highly regarded.

QUALITIES AND CHARACTERISTICS

• Thorough strategic and commercial knowledge.
• Demonstrable experience in a similar role with the ability to demonstrate how you've made a measurable difference to an organisation, project or team.
• Strong problem-solving, negotiation and risk management skills.
• Previous experience of working in an agency environment is highly desirable.
• Strong ability to identify and drive new business opportunities effectively, from identification to conversion.
• Excellent written and verbal communication skills.
• Sharp attention to detail and a drive for perfection.
• A collaborative ‘one team’ approach that enables client and agency partners to work cohesively.