Account Manager (Johannesburg) at Qatar Airways

This is an exceptional opportunity to work with one of the world’s leading airlines in a high-impact, fast-paced environment where your ideas and energy will help shape the future of leisure and corporate travel.

Specific Accountabilities include:

• Responsible for the account portfolio, reviewing sales data and managing accounts to drive revenue and seek tactical opportunities for Qatar Airways.
• Design sales initiatives and campaigns to drive corporate and leisure acquisition and increase activation from existing accounts.
• Provide support to all corporate and leisure customers including onboarding and account queries.
• Review revenue performance for key SME customers, submit sales call plans, sales reports, CRM via Salesforce to progress those accounts through the Corporate and Leisure pipeline.
• Drive awareness by promoting campaigns and ensuring maximum publicity through media coverage, in coordination with relevant stakeholders in Head Office, Qatar.
• Provide market intelligence, feedback programme concerns and recommend corrective action and solutions.
• Advise trade and corporate teams on forthcoming product developments and special promotions.
• Represent Qatar Airways as the ambassador at trade exhibitions and relevant corporate/leisure events.

Qualifications
What we’re looking for:

• Experience in a commercial, customer-facing role (aviation/travel preferred)
• Knowledge of GDS, ticketing, Salesforce and sales systems. Excellent analytical skill, ability to interpret data and trends
• Excellent communication and stakeholder management skills
• Proficiency in MS Office + fluent English
• You must also have the current right to live and work in South Africa to be considered for this role.