Account Manager - Pinetown at DSV

Key Purpose

We’re Vitality, improving people’s health around the world through best-in-class evidence, science, technology and most importantly our people. Vitality encourages changes in lifestyle that reduce health care costs, both in the short run and long term, by rewarding members for addressing their specific health issues. Vitality wellness programs serve companies in a wide range of sizes and industries, improving individuals’ health and well-being as well as employers’ bottom lines. Vitality brings a global perspective through successful partnerships with large employers and best-in class insurers around the world, in countries including the United States, United Kingdom, South Africa, China, Singapore and Australia. Join Vitality and transform health around the world.

Our Product Design team oversees the strategy, ideation, design, plan and execution of all digital products and features created for our members. We are seeking a UX Researcher to join our team.

As a UX Researcher, you will have your hand on the pulse of user needs and goals. You will provide actionable and meaningful data-driven insights that represent the voice of multiple users. You will collaborate across product, design and development teams to evaluate current and upcoming user research needs that help to improve product definition and drive business goals. Ultimately, your role as a UX researcher is to build up a picture of our target users based on their needs, wants, motivations, and pain-points. These insights will enable the wider design team to create user-friendly products based on real user feedback—not just our assumptions.

Areas of responsibility may include but are not limited to:

• This position requires a passionate, curious, empathetic thinker and self-driven team player who has experience working in fast-paced environments while applying both generative and evaluative research methods to build a larger understanding of users.

Main Purpose of The Role:

• Sell the services and solutions for the company.

Duties and Responsibilities:

• Maintain and grow a strong client base.
• Find new business opportunities 
• Maintain a healthy pipeline for future deals
• Respond to new and current client base regarding complaints and service enquiries
• Be a brand ambassador that represents the company’s brand and values
• Demonstrates advanced product knowledge
• Adheres to any and all company policies and procedures

Minimum Requirements: (non-negotiable when screening)

• Minimum of 3 years’ experience in the logistics industry
• Sales achievements and skills attained within the industry
• Skills of achieving targets and generating new leads
• Strong negotiating and selling skills
• Be well-groomed and presentable.
• Have excellent people skills and intuitive to client’s needs.
• Computer literate in software such as Microsoft Office (Word/Excel).
• Experience in developing leads and researching potential clients
• Working well as part of a bigger sales team but also able to deliver and work independently.
• Excellent verbal and written communication skills, including the ability in giving presentations.

Essential Qualifications: 

• Matric / Grade 12
• Proven track record of successful Sales
• Any post-matric qualifications in sales will be an added advantage.

Advantageous Qualifications: 

• Great written and Verbal communication skills
• Time management and prioritization skills to meet deadlines and closes sales in a timely manner.
• Willingness to adapt and implement new sales methods and strategies
• Product knowledge
• Quick thinking to provide creative solutions that address customers’ needs and concerns