Account Manager at Vodacom

Role Purpose

• The Account Manager will secure new business from their allocated customer list, derived from a specific set of customers.
• The Account Manager will need to successfully manage their current base whilst selling additional products and services into these customers.
• The Account Manager will be required to minimise churn and maximise revenues with revenue growth being a key performance indicator.
• The objective is to increase the business from a target list of customers.

Your Responsibilities Will Include

• Responsible for managing specific accounts and delivering profitable, long term business from those accounts.
• Works collaboratively to set up service relationship for nominated accounts.
• Provide input to help with decisions about new propositions, product mix and services for customers.
   

The Ideal Candidate For This Role Will Have

• Matric with a minimum of 5 years’ experience in Account Management.
• A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification will be an advantage.

OR

• A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification with 3 years’ experience in Account Management.
• Experience in solution sales and relationship management with a track record of solution selling
• A broad understanding of the ICT Landscape and Strategic ICT enablers.
• A thorough understanding of converged and networking technologies and services.
• Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers.
• Products, Services and Technology
  • Mobile and Fixed Voice, Data and Email (including security)
  • Unified Communications
  • Mobilising Business Process and M2M
  • Managed Services