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  • Posted: Feb 4, 2021
    Deadline: Not specified
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    Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 61 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozambique, and Lesotho and provides business services to customer...
    Read more about this company

     

    Account Manager

    Role Purpose

    • The Account Manager will secure new business from their allocated customer list, derived from a specific set of customers.
    • The Account Manager will need to successfully manage their current base whilst selling additional products and services into these customers.
    • The Account Manager will be required to minimise churn and maximise revenues with revenue growth being a key performance indicator.
    • The objective is to increase the business from a target list of customers.


    Your Responsibilities Will Include

    • Responsible for managing specific accounts and delivering profitable, long term business from those accounts.
    • Works collaboratively to set up service relationship for nominated accounts.
    • Provide input to help with decisions about new propositions, product mix and services for customers.
       

    The Ideal Candidate For This Role Will Have

    • Matric with a minimum of 5 years’ experience in Account Management.
    • A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification will be an advantage.

    OR

    • A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification with 3 years’ experience in Account Management.
    • Experience in solution sales and relationship management with a track record of solution selling
    • A broad understanding of the ICT Landscape and Strategic ICT enablers.
    • A thorough understanding of converged and networking technologies and services.
    • Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers.
    • Products, Services and Technology
      • Mobile and Fixed Voice, Data and Email (including security)
      • Unified Communications
      • Mobilising Business Process and M2M
      • Managed Services

    Method of Application

    Interested and qualified? Go to Vodacom on careers.vodafone.com to apply

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