Account Partner Director at Salesforce

Responsibilities

• Account planning including the formulation of a clearly defined roadmap or the precursor activities to define such a roadmap
• Pipeline generation through self-origination and collaborating across Salesforce with License Sales, Delivery and Customer Success to develop trusted Professional Services propositions for customers and prospects
• Use industry expertise and business acumen to understand a customer's motivation, business drivers/challenges, strategic goals and objectives, and desired business outcomes
• Engage and present to customers, especially at C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
• Create a compelling vision and clearly communicate our ground breaking solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform
• Develop and run a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities and timeframes
• Forecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growth
• Develop mutually agreed and aligned close plans and drive the execution of these plans to realise closed bookings aligned (or in excess) of assigned sales goals / quotas
• Be a recognised role model for collaboration, understanding and overall business results

As An Account Partner,you

• Have a professional sales background or blended consultative sales and project delivery background
• Have experience working with a customer through a visioning process, assessing business value outcomes and developing plans to support the realisation of that value through a structured programme
• Present business value led pitches and effectively negotiate terms aligned with margin targets
• Can exercise empowered judgment in methods, techniques and evaluation criteria for obtaining results aligned with goals of the company and within associated guidance
• Recognise the importance of timing to close deals and are able to balance driving the closing cycle while being sensitive to the customer’s needs while fundamentally building trust in the relationship

Preferred Qualifications & Skills

• Extensive years of consultative sales experience with a proven record of consistently meeting (or exceeding) quota
• Experience selling and/or delivering professional services in a context similar to Salesforce or a GSI type environment
• Demonstrated ability to develop and maintain executive (including C-level relationships) where you are recognised as a trusted advisor
• Experience growing accounts with large and complex pursuits ($M+)
• Highly collaborative, excels in a matrix organisational model (aligning with other business functions)
• Committed team player with strong interpersonal skills who shares and support colleagues
• Ability to thrive in a fast-paced, sometimes unpredictable environment

Qualities

• PASSION: Passionate about Customer Success and driving business value through our platform
• BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on
• PRESENCE: Strong point of view and executive presence. Assured, but not arrogant, great storyteller
• URGENCY: Ability to move fast and drive business value and results for customers and Salesforce
• TRUST: Build trust through predictability of actions and a genuine interest and accountability for the customer’s outcome
• ADAPTABLE: Excels in high levels of uncertainty and change