Job Openings at Absa Group Limited (Absa)

Job Description

• Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs. | Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams. | Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments | : | : | : | : | :

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: December 31, 2025

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Job Description

• Provide technical advice (subject matter expert) and consulting approach to High Value and Premium teams nationally, with the aim of securing relevant transactions. Structuring of complex type debt funding solutions with a key focus on custom client needs. Active involvement and/or inputs into annual reviews, especially high-value or premium Clients with large Total Financial Limits, and assistance with optimal refinancing or restructuring transactions and/or customer accounts within existing debt portfolios. Active maintenance of key stakeholder relationships

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: December 29, 2025

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Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

End Date: December 31, 2025

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Job Description

Key Responsibilities:

• Strategy & Planning: Develop data-led retention programs and marketing strategies.
• Customer Engagement: Identify at-risk customers, conduct proactive outreach, negotiate solutions, and manage offboarding interviews to understand reasons for leaving.
• Designing retention campaigns (like onboarding or win-back) and ensure successful execution.
• Data Analysis: Analyze customer data to find trends, build predictive models, and track campaign effectiveness.
• Collaboration: Work with Sales, Product, CVM and Marketing, and other teams to create a customer-centric approach.
• Team Management: Lead, coach, and prioritize tasks for a retention team.
• Process Improvement: Continuously review and refine customer onboarding and communication for retention purposes. 

Qualifications and Experience Required

• Bachelor's degree in business, marketing, or a related field (NQF Level 7). A Postgraduate Diploma, Honours or a Master of Business Administration (MBA), which deepens expertise in strategic management and leadership will be an added advantage.
• Proven success in managing teams, achieving revenue targets, and managing client relationships at a senior level.
• Minimum of 5-10 years' experience in sales, business development, and customer service is typically required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: January 16, 2026 

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Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
• Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements.
• Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes.
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards.
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting. FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service): FSCA-Approved Qualification Regulatory Exam for Representatives (RE5) Experience As Per the FAIS Act Product Specific Training once Onboarded Class Of Business Training Continuous Professional Development Attest To Honesty, Integrity, and Good Standing

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: December 24, 2025