Accounts Executive (72288) at Ntice Sourcing Solutions

Job Description

• An exciting opportunity awaits for a driven and commercially minded sales professional to join a dynamic FMCG manufacturing environment as an Account Executive
• This role offers the opportunity to manage key customer relationships, drive business development, and contribute to sales growth and profitability. Working closely with customers and internal teams, you will help develop strategic account plans, identify new opportunities, and deliver packaging solutions that meet customer needs

CORE PURPOSE OF THE JOB

• Achieve and exceed sales targets and budgets
• Promote packaging products through professional sales techniques and industry knowledge
• Develop sales plans and forecasts aligned with business strategy
• Build and maintain strong relationships with key decision-makers
• Manage and grow an existing customer portfolio

KEY RESPONSIBILITIES

Business Development

• Identify and develop new business opportunities.
• Conduct market research and identify new products and market opportunities
• Develop and implement account development plans
• Prepare and present plans to achieve sales targets
• Maximise revenue and profitability across customer accounts

Account Management

• Manage and grow existing customer accounts
• Build and maintain long-term client relationships
• Resolve account profitability issues and identify opportunities for business growth
• Develop accounts from an operational to a strategic level

Planning, Forecasting & Reporting

• Prepare and monitor sales budgets, forecasts, and Key Account Plans
• Track account performance and sales indicators
• Prepare and submit weekly sales reports
• Monitor product distribution, promotional support, and account objectives

Customer Service & Communication

• Resolve customer, production, and product-related issues
• Communicate effectively with Production, Customer Service, Estimating, Internal Sales, and management
• Provide customers with market and product performance insights
• Apply a consultative, customer-focused approach to sales
• Support improvements to internal processes, margins, and customer satisfaction

Product Knowledge

• Develop knowledge of products, manufacturing processes, printing techniques, and plant capabilities
• Stay informed about market trends and competitive activity
• Identify training and development opportunities to enhance product knowledge

KEY PERFORMANCE INDICATORS

• Meet and exceed financial sales budgets
• Identify and develop new business opportunities
• Maintain customer and business retention
• Build strong relationships with key customers and senior management

MINIMUM REQUIREMENTS

Qualifications & Experience

• Degree or Diploma in Marketing, Business Management, or a relevant qualification
• 3-5 years' experience in account management
• Experience in business development and promoting products within a manufacturing, packaging, or related industry
• Strong understanding of business economics and analytical processes
• Ability to engage with clients at executive, managerial, and directorship levels

Technical Skills

• Knowledge of printing processes and techniques
• Knowledge of plant capabilities and machine specifications
• Strong Microsoft Office and Excel skills
• Business Central or similar ERP experience advantageous
• PowerPoint proficiency

COMPETENCIES & ATTRIBUTES

• Proven ability to build and maintain long-term client relationships
• Strong sales, negotiation, and business development skills
• Excellent communication and interpersonal skills
• Strong business acumen and customer focus
• Organised, innovative, and detail-oriented
• Resilient, influential, and solutions-driven
• Ability to work effectively under pressure and as part of a team
• Positive, professional, and ambitious attitude

KEY STAKEHOLDER RELATIONSHIPS

• Customers
• Production
• Customer Service
• Order Entry
• Estimating
• Despatch
• Internal Sales
• National Sales Manager