ACDC Express Till Operator – Richmond Park (Milnertin/Century City) at ACDC Dynamics SA

Description

Purpose Of the Role:

• The Express till Operator will oversee processing and receiving accurate payments.
• Working the cash register (processing payments, issuing receipts).
• Greeting customers and helping them with any questions they may have.

Key Performance Arears: 

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash, debit card or credit card
• Issue receipts, refunds, change
• Attention to detail
• Resolve customer complaints, guide them, and provide relevant information
• Greet customers entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges
• Assist when and where needed Key Performance Indicators
• Accurately ring up all purchases
• Balance till at the end of the day or shift with the store manager
• Always maintain a friendly demeanour
• Build good relationships with clients and store staff
• Build product knowledge
• Maintain till area to a high standard
• Packing and wrapping to required, specified standard
• Efficient picking, transferring, completion of refunds and exchanges

Requirements

• Work experience as a Retail Cashier or in a similar role.
• Basic Computer literacy.
• Basic Numeracy skills.
• Strong communication and Interpersonal skills
• Time management skills.
• Customer satisfaction/ service oriented.