Jobs at ACDC Dynamics SA

Purpose of the Role

• We are looking to hire an experienced credit controller to expertly manage the debts of our company. As a credit controller, you will be responsible for collecting debts from our company debtors, evaluating new credit requests, ensuring timely payments of company debts,  managing all queries, and providing administrative support.
• To ensure success as a credit controller, you should have a good eye for detail and the ability to reconcile complex company accounts. Ultimately, a top-class credit controller can maximize company profits by efficiently managing its debts.

Key Performance Areas

• Collecting Debt (High volumes)
• Reconciliations to customer remittances (high transaction volume accounts)
• Calculation and allocation of settlement discounts
• Query resolving with other ACDC departments such as Sales, Repairs and Returns
• Attending to daily customer queries via email and telephone
• Compiling Bad debt handover packs when needed
• Updating various finance related shared Microsoft schedules
• Meeting weekly and monthly reporting deadlines

Requirements

• This position should be someone that is a self-starter, dedicated to her/his work, with great attention to detail
• Minimum 5 years full credit control experience
• Prepared to work on Saturdays as and when needed
• Strong organisational and time management skills
• Matric + tertiary qualification preferred

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Description

Repairs Technician Longmeadow

• We are seeking an experienced repairs technician who will be responsible for repairing and testing all our electrical products. Incumbent will assist with fault-finding on equipment and ensure repairs are completed within the specified timeframe ensuring excellent customer service.

Key Performance Arears

• Assembling, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus.
• Troubleshooting, repairing malfunctioning equipment: - Electronics, Inverters, UPS and AVR’s.
• Report writing skills.
• Handling customer technical enquiries.
• Troubleshooting and repairs on customer products
• Running back orders and ensuring repairs are conducted within specified turnaround time as per repair policy
• Consistently perform in a manner that ensures deadlines are met for all repairs performed
• Stock control within the workshop using hand tools and measuring equipment, oscilloscopes, multimeter etc.
• Reading and interpreting electrical and electronic circuit blueprints, diagrams, and schematics.
• Advising management on continued use of unsuitable equipment, appliances, and apparatus.
• Ordering of electrical supplies and equipment
• Examining customers' appliances and identifying the cause of appliance breakdowns.
• Performing maintenance work on customers' appliances.
• Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances.
• Repairing or replacing defective or damaged appliance components upon approval from customers.
• Advising customers on how to use appliances correctly.

Requirements

• Proven experience repairing, installing, and maintaining home appliances.
• The ability to use various hand tools.
• The ability to stand for extended periods.
• The ability to lift heavy objects.
• Excellent problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

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Description

Purpose Of the Role:

• The Express till Operator will oversee processing and receiving accurate payments.
• Working the cash register (processing payments, issuing receipts).
• Greeting customers and helping them with any questions they may have.

Key Performance Arears: 

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash, debit card or credit card
• Issue receipts, refunds, change
• Attention to detail
• Resolve customer complaints, guide them, and provide relevant information
• Greet customers entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges
• Assist when and where needed Key Performance Indicators
• Accurately ring up all purchases
• Balance till at the end of the day or shift with the store manager
• Always maintain a friendly demeanour
• Build good relationships with clients and store staff
• Build product knowledge
• Maintain till area to a high standard
• Packing and wrapping to required, specified standard
• Efficient picking, transferring, completion of refunds and exchanges

Requirements

• Work experience as a Retail Cashier or in a similar role.
• Basic Computer literacy.
• Basic Numeracy skills.
• Strong communication and Interpersonal skills
• Time management skills.
• Customer satisfaction/ service oriented.