Ekurhuleni provides sustainable and people-centred developmental services that are affordable, appropriate and of a high quality. We are focused on social, environmental and economic regeneration of our city and communities, as guided by the principles of Batho Pele and through the commitment of a motivated and dedicated team.
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National Diploma in Law / Finance / Risk Management / Insurance / Compliance / Economics or relevant NQF Level 6 qualification
Degree in Law / Finance / Risk Management / Insurance / Compliance / Economics or relevant NQF Level 7 qualification preferred
3 - 5 years' experience in a similar environment
High analytical skills to critically analyse insurance claims
Strong and particular attention to detail
Proficiency in Microsoft Office
Core Responsibilities:
Coordinate and support the Department by executing effective administrative and clerical tasks
Identify and resolve queries and problems timeously, apply discretion in line with provided guidelines and escalate unresolved problems
Liaise and engage with the Department requesting substantiating documents (e.g. Departmental reports)
Maintain comprehensive and organised claim files, including all relevant documents, correspondence, and notes related to each claim (e.g. server documents)
Register and facilitate motor and non-motor claims on the Claims System
Process claims and liaise with Insurance Broker
Ensure that completed work adhere to governance and legislative requirements
Adhere to specified standards, policies and SOPs to prevent and reduce wastage on financial resources and escalate associated risk
Contribute to a culture, which builds rewarding relationships and enables exceptional customer service and ethical conduct by being a good example
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