First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
Administration Broker E - Newton Park, , Port Elizabeth
Liaison with clients and insurers, preparation of and submission of policy changes, and other general clerical duties.
Experience and Qualifications
Minimum Requirement : Related Degree or Diploma
Experience : 1 year's related experience
Person must not be an unrehabilitated insolvent
Responsibilities
Achieve net profit growth for business
Manage costs / expenses within approved budget to achieve cost efficiencies
Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
Manage existing clients and grow portfolio through making contact and generating leads
Resolve all customer queries efficiently, and within agreed timelines.
Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines
Provide sales support efficiencies and services in order to ensure retention of clients
Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
Comply with governance in terms of legislative and audit requirements
Gather and distribute relevant business information
Manage own development to increase own competencies
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