The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
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Minimum Requirements: Grade 12 certificate or equivalent - recognized by SAQA, with minimum of 3-5 years’ experience in Patient Administration on (level 4/5/6).
Proven computer Literacy (MS Office). Practical knowledge of registry duties, mailing, courier service as we as the ability to capture data and operate a computer. Knowledge pf filling of documents.
Storage and retrieval procedure in terms of the working environment. Working knowledge and understanding of legislative framework governing the Registry work such as NARS Act, National Archives Act National Archives Act, National core standards. BCEA, LRA, Public service Acts. Ability to interpret and apply policies, directives and relevant prescripts.
Understanding of the work in Registry. Have good communication (verbal and written), leadership skills, verbal and reporting skills, good planning and organizing skill, Ability to work under pressure and meet deadlines, supervising skills, time management. Ability to handle confidential information. Good work ethics. Applicant should be prepared to undergo medical surveillance.
Duties :
Supervising the opening and closing of files according to the applicable record classification system. Filling, storing, tracing and retrieving documents and pending files. Ensuring that index cards are completed, helping with the allocation of filling numbers, supervising the usage of the franking machine by delegated registry clerks, franking mail items, recording items of monetary values received through the post and updating the control register on a daily basis. Do spot checks on postal articles in order to ensure that no private postal are franked by mistake.
Locking mail in the postal bag for messengers/drivers to deliver to the post office, maintain remittance register, record all valuable articles as prescribed by the applicable laws and policies. Keeping daily record of amount of letters franked, handling all courier related enquiries.
Supervision the sorting and dispatching of mail, distributing notices on registry issues, attending to clients, Handling telephonic enquires on Registry related work, receiving and registering hand delivered mail and files, scanning files electronically, sorting and packaging files for archiving and distribution, compiling list documents to be archived and submit the list to the supervisor, keep record of the archived documents, providing supervisory duties to Registry clerks, apply discipline where necessary.
Provide administration support to the team. Management Records Department in line with Relevant Prescripts, including PAIA. Submit daily and monthly reports to management.
Attend to grievances, complains, conflicts and queries in the department. Comply with the Performance Management and Development System (Contracting, reviews and final assessment).
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