Administrative Assistant at Affirmative Portfolios

Key Perfomernce Areas:

 Reception;

• Provide first contact support to students, prospective clients and the general public
• Interact politely and effectively with a wide range of people from diverse backgrounds, with sensitivity to language and cultural barriers
• Address queries in person, by email and telephone

Administration;

• Receive student bookings and capture student booking data on ELC administrative systems.
• Generate student admission documents via mail merge
• Issue student admission documents by email
• Take payments and follow up on outstanding fees
• Secretarial Support
• Scheduling of meetings and appointments
• Booking and organizing of venues for meetings and workshops
• Manage levels of stationery and equipment in daily use
• Manage and maintain students’ files in paper and electronic form and ensure they are complete and correct
• Archive files of former students appropriately

Qualifications and Experience;

• Secondary level school leaving qualification with relevant experience
• A post-secondary school qualification would be an advantage
• At least one years’ administrative/ secretarial in a similar environment or customer service experience
• Essential computer skills:
• Microsoft Office suite (Word and Excel)
• Email

Skills and  Knowledge

• Front office,Support, written and spoken communication, numeracy, planning and organization, academic admin
• MS Office Suite