Administrative Controller: Learning & Development at Clover S.A. Proprietary Limited

Job Advert Summary    

• Provide administrative support to the Production Team enabling the efficient and effective delivery of a Learning and Development Service to the business.   

Requirements

• Diploma/Degree                                                                                                                                                                      
• 3 - 5 years relevant experience working in similar environment, applying job-related concepts, techniques and processes at the required level 
• Business English: Fluent
• Computer literacy (Intermediate)
• 3 - 5 years working wth Senior Management 

Competencies    

• Solves problems through effective decision making. 
• Acts with honesty and consistency (Integrity) 
• Maintains high standards (Quality Orientation) 
• Achieves Results Effectively 
• Must be a team player 
• Interpersonal Effectiveness 
• Commitment and motivation 
• Administrative capabilities 
• Customer Orientated 
• Communicate effectively 
• Ability to plan and organize 
• Apply expertise and technology 

Duties and Responsibilities    
General Support  

• Provide administrative support: Administration Training, Reporting, HR Processes, Training budget, Manpower budget, Temporary employment Services
• Manage general enquiries related to the processes and the systems 
• Prepare and maintain presentations and manuals 
• Co-ordinate the arrangements for special events and meetings & Clover Communicate/ In Clover

Learning and Development Process Support  

• Co-ordinate the preparation and maintenance of documentation for learner registration 
• Prepare and distribute material and documentation to support the Learningand Development Process  
• Maintain storage of learningmaterial & records
• Provide coordination and support for the roll-out of training interventions 
• Liaise with SETA's & other Training facilities
• Manage service levels to internal & External customers
• Skills training and development: Plan development, Assessments, Gap analyses, Execution according to timelines. Positive performance trends after interventions as result.
• Training process: nomination system, annual training program, course scheduling and co-ordination of production training
• Productivity support: In selected job categories initiate studies where information is gathered regarding - responsibilities, areas of work, utilization, identification of opportunities for improvement

Coordinate logistics related to the provision of learning and development  

• Arrange and prepare venues for training and communicate with delegates prior and during programmes 
• Liaise with service providers to determine needs and requirements 
• Handle travel, flight and accommodation arrangements 
• Create purchase orders and arrange for payments (service providers) 

Onboarding Process Support  

• Ensure all resources are in place as per job requirements e.g. Computers etc. 
• Co-ordinate the arrangements for the initial orientation session 
• Monitor and track the employee onboarding process and remind relevant stakeholders of actions required 

Record keeping and reporting  

• Generate accurate routine and ad hoc information/reports from LearningManagement System and other sources (Financial and other)  
• Prepare schedules and supporting documentation for audits 
• Maintain filing System including filing, archiving, storing and upkeep of records (Electronic) 
• Conduct routine audits of the related administration processes and system and provide input into the improvement
• Provide reporting on Learning and Development  

Deadline:7th August,2025