Administrator and Client Liaison (Project Management) at VHRS

Role summary:

• We are seeking a proactive and organized Administrator & Client Liaison who will oversee project management and client relationships within our company. This role is pivotal in ensuring seamless coordination between our production team and clients, delivering exceptional service and maintaining our reputation for excellence in print solutions.

RESPONSIBILITIES:

As a Administrator and Client Liaison, you will:

• Project Management:
• Coordinate and manage multiple print projects simultaneously from inception to completion.
• Ensure projects are delivered on time, within scope, and meet quality standards.
• Monitor project progress, resolve issues, and adjust schedules as needed.
• Client Liaison:
• Serve as the primary point of contact for clients throughout the project lifecycle.
• Understand client requirements and advise on product offerings.
• Maintain regular communication with clients to update on project status and address inquiries promptly.
• Administrative Support:
• Assist with administrative tasks including order processing, invoicing, and maintaining project documentation.
• Manage logistics such as scheduling deliveries and coordinating installations if applicable.
• Quality Assurance:
• Address any client concerns or feedback in a professional and timely manner.

REQUIREMENTS:

We are seeking candidates with:

• Proven experience in project management.
• Proven experience in the printing industry.
• Excellent communication skills with a strong ability to build rapport and manage client expectations.
• Highly organized with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficient in office software (e.g., Microsoft Office suite, ZOHO) and familiarity with CRM systems.
• Attention to detail and commitment to delivering exceptional customer service.

BENEFITS:

• Competitive salary commensurate with experience.
• Opportunities for professional growth and development within a thriving print company.
• Friendly and collaborative work environment with a focus on teamwork and innovation.
• Join Print Crowd and contribute to our mission of delivering outstanding print solutions while fostering long-term client relationships. If you are a proactive team player with a passion for project management and client service, we encourage you to apply.