Administrator at Discovery Limited

Key Purpose

• Our Commissions department is looking for a great person to join their team as an Administrator to ensure daily transactions are evaluated and processed in accordance with internal policies.
• Areas of responsibility may include but not limited to
• Prepare and complete payment requisitions
• Resolving predominantly e-mail queries and telephonic queries from internal and external stakeholders, including brokers
• Review and reconcile statements
• Review monthly statements
• Manage and resolve broker, internal other relevant queries
• Prepare operational and month end reports
• Complete monthly close off procedures
• Review and recommend improvements to existing processes
• Implement and maintain internal controls to ensure best practice
• Perform any other related functions requested by management

Personal Attributes and Skills

• Perform a variety of administrative responsibilities
• Ability to multi-task and attention to detail is vital
• Ensure that delegated tasks are performed within proper time frames
• Prioritise workload and address any immediate issues as and when they arise
• Effective communication at all levels within the organisation (written and telephonic)
• Client centric servicing and positive problem solving approach
• Excellent time management
• Deadline conscious and able to work under immense pressure
• Work independently, but open to team work when necessary
• Takes responsibility for actions and projects
• Upholds ethics, values and demonstrates integrity
• Adapts to changing circumstances, new ideas and change initiatives

Education and Experience

Essential:

• Matric Certificate
• 1 year admin experience within a financial service industry
• Advantageous:
• 1 year admin experience dealing with brokers
• 1 year experience with Discovery Life products
• Post-graduate degree or equivalent