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  • Posted: Jan 24, 2023
    Deadline: Not specified
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  • Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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    Strategic Sourcing Analyst

    Key Purpose

    The Strategic Sourcing Analyst conducts spend analytics, recommends sourcing plans and strategies to the Commodity Leads/Managers. An important aspect of this role is identify opportunities for spend consolidation, effectively leveraging the Group’s purchasing power and thereby driving optimal procurement savings.

    Areas of responsibility may include but not limited to

    • Conduct spend data analyses to determine best opportunities for strategic sourcing initiatives
    • Leverage spend analytics and market intelligence to identify cost optimization opportunities in the sourcing of goods and services
    • Proactively monitor market trends that impact spend category and adapts strategies to mitigate risk
    • Perform analysis of category spend to assist in the development of sourcing strategies for the assigned category
    • Provide inputs in defining the procurement plan in that ensures cost containment, preferential procurement and operational efficiency
    • Monitor that requirements are linked to the budget and procurement plan
    • Identify sourcing opportunities to obtain optimal value for Discovery and respective business units by estimating cost savings benefits and evaluating strategic sourcing performance metrics (KPIs)
    • Execute strategic sourcing projects (using standard sourcing methodologies) for a variety of goods and complex services
    • Partner with Creditors and Group Finance teams to review category spend to ensure budget compliance
    • Proactively monitor and interpret market intelligence trends that impact category group and adapts strategies to mitigate risks
    • Compile monthly reports on departmental activities and timeously submits it to relevant parties
    • Compile and timeously submit requested ad hoc business/departmental reports
    • Collate and display relevant information in a written and graphical format to and graphical format to deliver business reports, plans, proposals and analysis
    • Perform all other duties as assigned

    Personal Attributes and Skills

    • Financial, quantitative and analytical skills
    • Proficiency with Microsoft Office applications (Word, PPT, Excel)
    • Able to operate independently and under pressure,
    • Able to perform multiple concurrent tasks and responsibilities and to deal with changing priorities while maintaining personal effectiveness
    • Able to communicate (orally and in writing) and be responsive to internal customer requirements
    • Able to work collaboratively with internal customers
    • Decisive and driven by deadlines, bias for action
    • exhibit sound interpersonal skills involving interfacing, coordinating and negotiating with internal customers and suppliers
    • Willing to challenge ideas and provide suggestions which are in the best interests of the company

    Education and Experience

    • Bachelor degree, preferably in Statistics, Commerce or Finance
    • 2 years of experience in analytics and/or statistics
    • Procurement/SCM experience will be advantageous

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    Junior Test Analyst

    Job Purpose

    To design, develop and administer a series of tests and evaluations that identify any potential issues and ensure the functional readiness of Software products before they are implemented

    Key Outputs may include but are not limited to:

    Test Case Analysis & Development

    • Analysis & review of requirement, regression tests and root causes
    • Identify gaps in requirements
    • Produce an in-depth impact analysis and ensure that the impact analysis is reviewed by all stakeholders, prepare for and provide a walkthrough of all test scenarios.
    • Apply best practice design techniques to create manual test cases that are reusable and likely to unveil defects (Way of Work).
    • Ensure comprehensive test scenarios and accompanying data permutations to facilitate optimal test coverage.
    • Identify opportunity for automation
    • Knowledge / Experience on Automation testing
    • Adhere to the test policy and strategy.
    • Capture test cases in the tool, according to the design (Way of Work).
    • Ensure traceability between requirements and test cases.
    • Daily attendance to Pod stand ups and effective participation is required

    Test case Execution and Monitoring

    • Prepare data required for the various test scenarios
    • Execute tests from the tool.                                                                                               
    • Ensure execution is fully completed before the code is implemented.
    • Log defects and manage to resolution.   
    • Ensure that defect logged is correctly categorized and prioritized
    • Identify risks and issues and escalate early on.                                                      
    • Identify potential risks and prevent the introduction of new root causes.
    • Create shared filters (and Dashboards) in the Test and SDLC tools, which defines the upstream and downstream pipeline for Testing efforts.
    • Adhere to Standards and Admin requirements and ensure that admin is done within SLA

    User Acceptance Testing

    • Ensure that the User Acceptance tests are executed from the testing tool.
    • Assist Users during UAT phase.
    • Ensure that the Users update Testing tools with the test status.
    • Evaluate release readiness and assist in identifying and resolving critical issues.
    • Ensure where applicable a known issue list is communicated and acknowledged.
    • Release implementation
    • Ensure that all environments (QA, pre-prod and UAT) completed before go live

    Post-release

    • Handle all outstanding admin and ensure that the release is closed appropriately to meet audit requirements
    •  With each release, retrospectively analyse what went well and not so well
    • Identify improvements in process, people and technology.

    Team Collaboration and Leadership

    • Manage own work
    • Guide project team members for testing process when required.
    • Communicate clearly, constructively, and effectively.
    • Build relationships with other members of the team and the business users we service.
    • Transfer knowledge and actively participating in building a testing knowledge base.

    Work Experience

    Essential

    • 2-3 years’ experience in Software testing
    • Quality assurance / software testing methodologies
    • Software Development Life cycle models experience
    • Experience in Agile testing methodologies
    • Experience in JIRA and Quality Centre

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    Business Consultant-Port Elizabeth

    Key Purpose of the role

    • Increase the sales of the product range through building relationships, superior client service and technical knowledge

    Job Category

    Location: East London

    • Increase the sales of the product range through building relationships, superior client service and technical knowledge

    Developing

    Developing and maintaining broker relationships

    • Review new business pipeline, follow-up and tracking
    • Issuing of quotations
    • Technical training of and ongoing product support to financial advisor
    • Dealing with queries and providing information on a range of sales and service issues
    • Liasing with internal departments on processing issues
    • Building relationships with internal departments to ensure superior service is offering to clients
    • Keeping up-to-date with competitor product and service offering and industry developments
    • Participating in proactive sales and marketing initiatives

    Key Responsibilities

    • Developing and maintaining broker relationships
    • Review new business pipeline, follow-up and tracking
    • Issuing of quotations
    • Technical training of and ongoing product support to financial advisors
    • Dealing with queries and providing information on a range of sales and service issues
    • Liasing with internal departments to ensure superior service is offered to clients
    • Keeping up-to-date with competitor product and service offering and industry developments
    • Participating in proactive sales and marketing initiatives

    Personal Attributes and skills:

    • Own insured transport, cellphone and drivers license
    • Willingness to undertake business travel across South Africa
    • Assertiveness
    • Self-confidence
    • Honest and ethical
    • Resilience
    • Perseverance
    • Able to manage stressful situations
    • Results driven
    • Ability to work independently without supervision
    • Self-Disciplined
    • Able to influence and negotiate
    • Persuasive
    • Able to manage stress and stressful situations
    • Results driven
    • Ability to work independently without supervision
    • Self-Discipline
    • Able to influence and negotiate
    • Persuasive
    • Build strong relationships
    • Use own initiative
    • Decisiveness
    • Qualifications and Experience:

    Minimum

    • NQF5 in Wealth Management of Financial Planning
    • RE5
    • Beneficial:
    • Business degree
    • Sound medical aid knowledge
    • Knowledge of underwriting process
    • Broker consulting experience in the financial services industry
    • An understanding of financial planning
    • Knowledge of MS Office Suite

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    IT Risk Specialist

    Key Purpose of the role

    This position will report to the Risk Manager. The successful candidate will be required to facilitate and assist in the implementation of an end-to-end risk management programme for the business unit in respect of Information Technology, Security and Privacy risk disciplines.

    Areas of responsibility may include but not limited to

    • Facilitate and assist in the roll-out of the IT risk management framework and maturity of IT risk management practices within the business unit
    • Capture required risk information onto the GRC system
    • Develop appropriate dashboards and reports for various levels of risk reporting
    • Monitoring and investigations of DLP events
    • Enhance the DLP Dashboards by obtaining specific business process related information from business
    • Establish and maintain an up-to-date IT risk register and IT risk profile
    • Manage risk reporting in line with reporting cycles.
    • Identify practical solutions to address control weaknesses and process deficiencies.
    • Assess the validity of mitigation action plans provided by business and ensure completion thereof within the agreed time period.
    • Implement and monitor IT risk appetites and key risk indicators
    • Maintain the control and process library on BarnOwl for the business unit based on outcomes of audits, reviews and assessments
    • Provide support, education and training on risk management principles to build awareness of IT risk
    • Assist the Risk Manager on any risk activity requested on an ad hoc basis

    Manage the process of identifying and assessing risks that may pose a threat to the achievement of business objectives. This could include the following:

    • Facilitate risk workshops for principal and strategic risks
    • Risk event identification, reporting, analyses and investigation
    • Risk and control assessments
    • Reporting of IT Risk to various audiences, such as Manco’s and Exco’s within the business unit for them to understand their accountability for the risks
    • For business unit specific projects, follow the Group Project Risk Framework to manage and report on project related risks 

    Personal Attributes and skills

    • Takes initiative and works under own direction with the ability to make quick, clear choices which may include tough choices or considered risks
    • Upholds ethics and values and demonstrates integrity
    • Shows respect for the views and contributions of others
    • Demonstrates a willingness to share information
    • Strong negotiating and influencing skills
    • Excellent communication skills.  The candidate should speak fluently and be able to write in a well-structured and logical manner
    • Demonstrates an understanding of different organisational departments and functions
    • Ability to analyse and assess various data and break them into component parts, patterns and relationships
    • Sets high standards for quality and quantity and can work in a systematic, methodical and orderly manner
    • Adapts to changing circumstances
    • Handles criticism constrictively and learns from it 

    Qualifications and Experience

    • Minimum IT degree level education (BCom or BSc in information systems or computer science) with either CISA or CRISC
    • Minimum 3 years of experience in an IT enterprise risk environment
    • Must have advanced experience and knowledge of NIST CSF, Cobit and ITIL frameworks as well as IT infrastructure, systems processes and IT governance
    • Advanced knowledge of Excel, Word, PowerPoint, Power BI and Teams
    • Must be affluent in report writing with attention to detail 

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    MS BI Developer (Senior)

    Key Purpose

    The Business Intelligence (BI) developer is responsible for designing, implementing, and supporting ETL solutions according to defined frameworks. The right individual will in addition possess the skills and capabilities to design and implement new frameworks required by the team to keep with with evolving changes in sources and technologies. Construction of complex BI Solutions based on requirements of business area owners and/or specifications produced by the BI Architects and Systems Analysts.( BI Solutions imply ETL / Analytics / Presentation).Driving Engagement and building relationships with key stakeholders which include Systems Analysts, BI Architects and Business area owners.The BI Developer should have a firm grasp of BI implementation methodologies especially in a dimensional data warehouse environment using the Microsoft BI stack as a basis for required development.

    The candidate should possess the following:

    • Analysis and Communication Skills
    • Data gathering, research and analytical abilities so as to develop insightful conclusions and generate solutions to address user needs
    • Conceptualize and design solutions
    • Support and coach other junior systems and business analysts

    Areas of responsibility may include but not limited to

    The BI Developer must be able to construct complex BI solutions based on specifications produced by BI Analysts. In addition to working off specifications, the incumbent should been quite adapt at conceptualizing and implementing solutions based on technical discussions with team members.

    • Interact with business and system analysts to resolve problems.
    • Collaborate with analysts to understand source structures, evaluate requirements and finally deliver a solid solution.
    • Conduct data analysis on various source systems as part of the solution development process.
    • Develop and maintain SSIS packages
    • Create required database structures
    • Develop and maintain T-SQL code
    • Analyse SQL execution plan to optimise performance
    • Develop SSAS models
    • Workshop solutions with Systems Analysts and Architect to compile relevant technical specifications
    • Contribute to the development of architectural guidelines and standards
    • Prototyping, Research and Development of new techniques and solutions
    • Team engagement champion
    • Scheduling business processes via ETL tools
    • Excel Reporting and scripting – advanced charting, conditional formatting.
    • Understand and resolve complexities working across multiple database platforms
    • Develop PowerBI and SSRS reports
    • Must be able to read and maintain code not written by yourself.
    • Have experience following a formal SDLC as part of solution delivery.
    • Optimise ETL processes as well as SQL queries by analysing query execution plans.
    • Maintain code repositories for version control of developed solutions.
    • Peer review of code and solutions developed
    • Create and maintain metadata repositories
    • Implement database structures according to specifications and guide on improvements (indexes/partitioning etc.) where necessary.
    • Perform ETL support on a standby basis to ensure that the ETL batch completes within SLA

    Personal Attributes and Skills

    • Ability to design and implement complete ETL processes using SSIS and T-SQL.
    • Strong ETL experience in loading slowly changing dimensions as well as transactional and snapshot fact tables.
    • Strong reporting experience using Microsoft data technology stack such as (, SSRS, Power BI)
    • Ability to design and implement semantic models using SSAS
    • Ability to write DAX and MDX query
    • Proven experience with working with large datasets in the region of billions of records.
    • Experience on working with delta datasets and versioned history on target tables.
    • Solid experience in understanding ERD’s and source-to-target mappings as well as producing source-to-target mappings of solutions.
    • Strong SQL query writing ability (across database environments e.g. Oracle, Netezza, Postgres etc) with a firm understanding of analytical functions.
    • Must be able to evaluate technical ETL solutions for inefficiencies (from a database and code perspective) and implement optimization.
    • Strong database fundamentals and data modelling knowledge (normalization and de-normalization).
    • Good understanding of ODS, data warehouse, data mart, cube, and database technologies.
    • Strong analytical and problem solving skills.
    • Navigating ambiguity and complexity
    • Excellent oral and written communication skills.
    • Added advantage of Data mining and BIG data technology including (Python, Spark, H2O)

    Education and Experience

    • National Diploma in IT (BTech) – Essential
    • Bachelor of Science (Information Systems, Computer Science, Mathematics) – Advantageous
    • Microsoft Business Intelligence certifications will be an added advantage
    • Minimum 5 years’ experience in BI with over 3 years’ experience in implementing complete BI solutions within an enterprise data warehouse.

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    Business Consultant-Klerksdorp

    Key Purpose of the role

    • Increase the sales of the product range through building relationships, superior client service and technical knowledge
    • Areas of responsibility may include but not limited to
    • Increase the sales of the product range through building relationships, superior client service and technical knowledge.
    • Developing and maintaining broker relationships.
    • Review new business pipeline, follow-up and tracking.
    • Issuing of quotations.
    • Technical training of and ongoing product support to financial advisor.
    • Dealing with queries and providing information on a range of sales and service issues.
    • Liasing with internal departments on processing issues.
    • Building relationships with internal departments to ensure superior service is offering to clients.
    • Keeping up-to-date with competitor product and service offering and industry developments..
    • Participating in proactive sales and marketing initiatives

    Key Responsibilities

    • Developing and maintaining broker relationships
    • Review new business pipeline, follow-up and tracking
    • Issuing of quotations
    • Technical training of and ongoing product support to financial advisors
    • Dealing with queries and providing information on a range of sales and service issues
    • Liasing with internal departments to ensure superior service is offered to clients
    • Keeping up-to-date with competitor product and service offering and industry developments
    • Participating in proactive sales and marketing initiatives

    Personal Attributes and skills

    • Own insured transport, cellphone and drivers license
    • Willingness to undertake business travel across South Africa
    • Assertiveness
    • Self-confidence
    • Honest and ethical
    • Resilience
    • Perseverance
    • Able to manage stressful situations
    • Results driven
    • Ability to work independently without supervision
    • Self-Disciplined
    • Able to influence and negotiate
    • Persuasive
    • Able to manage stress and stressful situations
    • Results driven
    • Ability to work independently without supervision
    • Self-Discipline
    • Able to influence and negotiate
    • Persuasive
    • Build strong relationships
    • Use own initiative
    • Decisiveness

    Qualifications and Experience

    • NQF5 in Wealth Management of Financial Planning
    • RE5
    • Beneficial:
    • Business degree
    • Sound medical aid knowledge
    • Knowledge of underwriting process
    • Broker consulting experience in the financial services industry
    • An understanding of financial planning
    • Knowledge of MS Office Suite

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    Application Administrator (Senior)

    Key Purpose

    • The successful candidate will be responsible for implementing and supporting various middleware technologies and ensuring their performance, availability and security as a member of the Life Infrastructure Application team. 

    Areas of responsibility may include but not limited to

    • Day to day maintenance of the Middleware environments
    • Responsible for ensuring availability and performance
    • To proactively monitor the systems to ensure minimum downtime
    • Responsible for the improvement and maintenance of the solutions, including upgrades and security patches.
    • Responsible for implementation and release of middleware solutions on-premise and in AWS / OCI / Azure.
    • Providing technical middleware and performance advice to development teams
    • Middleware capacity management
    • General middleware troubleshooting
    • Implementation and enforcement of Discovery standards and procedures
    • Life Infrastructure standby and shift duties

    Education and Experience

    Essential:

    • Matric
    • BSc Comp Sc/ BSc Info Systems or equivalent tertiary qualification
    • The applicant MUST have 5 years experience managing complex solution stacks without direct supervision
    • Certification in a middleware j2ee offering. (JBOSS, Weblogic, Websphere)

    Advantageous:

    • Dynatrace APM Experience
    • AWS SysOps , DevOps or Associate Architect Certification
    • ITIL

    Technical Skills and Knowledge

    Essential:

    • Experience in managing 
    • Experience in configuration and release automation
    • Experience in managing complex middleware solutions on native servers and containerized platforms such as Openshift, EKS, Fargate, VMWare Tanzu.
    • Experience in monitoring and tuning middleware solutions
    • Experience configuring and using automation tooling for the provisioning and management of the entire development and runtime environment.
    • (Jenkins, Chef/Puppet/Salt etc, ansible/terraform/cloud formation).

    Advantageous:

    • Advanced troubleshooting skills
    • AWS Cloud deployments using S3, EC2, ALB, CloudWatch, EKS, Fargate.

    Competencies:

    • Ability to work both independently and participate as a member of a cross-functional team.
    • Ability to prioritize and work on multiple tasks simultaneously.
    • Strong analytical and problem solving skills.
    • Attention to detail
    • Solution oriented
    • Delivery focused
    • Ability to deal with pressure

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    Clinical Associate

    Key Purpose:

    • The incumbent is responsible for supporting the Clinical Strategist to provide clinical insight to guide business imperatives. The role will include working towards improving existing systems and protocols and recommend systematic changes to ensure a positive member experience and long-term quality care.
    • The role will also focus on providing subject matter expertise in advising on various forums and to drive and deliver outputs from specific projects.

    Key Outputs:

    • Together with the clinical strategist devise clinical initiatives focused on quality and medical spend across all plan types and schemes administered by Discovery Health.
    • Collaboration with Head of Care, Functional Enablement and Risk to identify process and programme improvements and most appropriate utilization of clinical staff particularly in the Care co-ordination areas.
    • Provides recommendations and creates appropriate tools in order to support and implement enhancements to existing processes thereby improving quality and increasing efficiency.
    • Identifies and implements additional use cases for the deployment of the Virtual Expert 
    • May include the development of collaborative workflows and enhanced communication tools with external providers and specialist panels.
    • Reporting of all outcomes achieved

    Capabilities:

    • Strong general clinical knowledge.
    • Excellent relationships with internal stakeholders and external stakeholders working towards common outcomes in delivering efficient member care. 
    • Ability to manage a variety of projects simultaneously with the skills to establish priorities, set objectives and achieve stated goals.
    • Excellent analytical and problem-solving skills applied to a wide variety of issues in Care and Clinical Co-ordination Services
    • Clear and concise communication skills – able to communicate project plans and outcomes to a wide audience.

    Qualifications and Experience:

    The following requirements are essential:

    • Clinical Degree: MBBCH, Physiotherapy, Occupational Therapy or BSc Nursing 
    • Full registration with HPCSA or relevant professional body 
    • Health Economics/Health Policy qualification preferable
    •  3+ years background in healthcare analysis, population health or MHC 
    • 2+ years in the Healthcare funder environment
    • 2+ years of experience managing clinical initiatives focused on improving quality and medical costs
    • 1+ years of experience working with Executive leaders 

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    Script Specialist

    Key purpose

    Writing and enhancing sales scripts for a sales call center.

    Liaising with product houses, group compliance and other business units on an ongoing basis.

    Key Outputs

    • Creating of all sales scripts for the sales call center.
    • A good understanding of sales methodology
    • Continuous updating of product, FAIS and CPA etc changes on scripts.
    • Troubleshooting where necessary.
    • Attend all product, campaign, sales and compliance training and meetings.
    • Attending to general administration requirements.
    • Additional responsibilities may be awarded as new sales campaign arises.
    • Analysis of script effectiveness per campaign.
    • Aligning Quality score card to sales script.

    Meet deadlines.

    • Personal attributes and skills
    • Take initiative and works under own direction
    • Strong negotiation skills
    • Excellent communication skills both written and verbal.
    • Writes and speaks fluently and clearly.
    • Ability to establish good relationships.
    • Manages time efficiently and effectively.
    • Follows policies and procedures.
    • Ability to problem solves and finds appropriate solutions.
    • Be focused and work methodically, diligently and accurately.
    • Quick learner to be able to learn the new products quickly

    Qualification & Experience

    • Matric
    • BComm.  or  Marketing Degree / Diploma or Communications Degree / Diploma
    • 3 years script writing experience in a sales call center and financial services environment
    • Sound Knowledge of call centre technology
    • Excellent written communication skills in English
    • Excellent administration skills
    • Proven track recor

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    Office Manager

    Key Purpose of the role

    We are looking for an Office Manager to organize and coordinate administration duties and office procedures. To create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. 

    Areas of responsibility may include but not limited to

    • Keep stock of office supplies and place orders to ensure stock levels are maintained (incl. perishables, stationery, hardware, incentives etc.)
    • Maintain health and safety portfolio
    • Maintain the office condition and arrange necessary repairs
    • Administer all office management and HR functions.  Human Resource Management, including new hire paperwork and offboarding for staff joining and leaving the franchise.
    • Customer phone and e-mail support, back up to technical support and sales teams.
    • 100% Resolution of inquiries and requests from staff, regulatory agencies and service vendors.
    • Maintenance of all records pertaining to the business, weekly and monthly production figures and cost statements for month end.
    • Effectively manage operating costs within the franchise as per budget set out by head office.
    • Maintaining and keeping record of all Supervision Agreements and Asset Registers
    • Manage all service levels and standard operating procedures, reports and feedback requested from Head Office and RGM
    • Develop, mentor and coach direct reports.
    • Arrange training for staff.
    • Maintaining all social media platforms for the franchise (LinkedIn and Facebook) 

     Technical competencies

    • Ms Office Suite (Excel, PowerPoint, Word, Outlook, Teams)
    • Typing skills (Ability to type with speed and accuracy)
    • Project administration (Handle administrative tasks effectively and ensuring accuracy and attention to detail)
    • Exposure to financial systems (Sage)

    Personal Attributes and skills

    • Energy and enthusiasm in all interactions
    • Proven experience as Office Manager
    • Strong organizational and time management skills; juggling multiple tasks and conflicting team demands
    • Outstanding communication skills
    • A team player who enjoys collaborating with colleagues to obtain the best result
    • Professional working manner and a great work ethic.
    • Adaptable with good admin skills and a “can do” attitude 

    Qualifications and Experience

    • Matric (essential)
    • Secretarial or related diploma (preferred)

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    Team Leader Telesales

    Job Description

    This role drives telephonic sales with Sales Consultants through inbound and outbound campaigns (new sales).  The Team Leader needs to develop, support and manage the sales consultants to be competent and confident to drive sales in a compliant, disciplined and professional manner. This role is a non-advice rendering position.

    Key purpose

    • To lead, manage and guide a team of Telesales consultants to reach required targets. To facilitate any necessary course of action to achieve this purpose.

    Key Outputs

    • The successful candidate will be expected, but not limited to perform the following key outputs:
    • Leading and managing a team of 10 – 12 telesales agents
    • Performance Management, coaching and developing team.
    • Drive staff to achieve required targets and is accountability for teams overall sales targets
    • Assessment of consultants calls - QA.
    • Recruitment – responsible for headcount, Retention and Attrition.
    • Adherence to Compliance and Risk Management requirements
    • Maintain Fais Fit and Proper requirements
    • Ensure TCF compliant conduct,advice given,intermediary services rendered
    • Dealing with elevated queries/problems.
    • Managing the ongoing relationship between brokers.
    • Ensuring continual communication between management and staff.
    • Adhere to and enforce internal policies.
    • Inspire, motivate and support team.
    • Able to work overtime from time to time, which may include weekends.
    • Compliance and Risk Management
    • Ensure team understands and adhere to all compliance requirements, where necessary request the Compliance Officer to conduct training sessions where there are gaps for knowledge or non-compliance.

    Personal attributes and skills

    • Excellent verbal and numeric communication skills
    • Ability to lead, inspire and coach a telesales team.
    • Logical,analytical problem-solving ability.
    • Sales Orientated
    • Quality driven
    • People-focused
    • Quality driven
    • Strong Interpersonal Skills
    • Strong Leadership skills
    • Decision making skills
    • Ability to work in a highly pressurized, target oriented environment.
    • Excellent time management skills
    • Organizational awareness

    Qualification & Experience

    • Grade 12 – essential
    • 4 years outbound/ Inbound experience – essential
    • 3 years Team Leader/leadership experience – Non negotiable
    • Proficient in English – essential (writing, reading, speaking)
    • Bi-lingual – advantage (writing, reading, speaking)
    • Fais recognized qualification / Relevant Tertiaty Qualification
    • Computer literate - MS Office, especially Excel – essential
    • Regulatory Exam 5  and NQF 5 required
    • RE 1 Optional

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    Administrator

    Key Purpose

    • Our Commissions department is looking for a great person to join their team as an Administrator to ensure daily transactions are evaluated and processed in accordance with internal policies.
    • Areas of responsibility may include but not limited to
    • Prepare and complete payment requisitions
    • Resolving predominantly e-mail queries and telephonic queries from internal and external stakeholders, including brokers
    • Review and reconcile statements
    • Review monthly statements
    • Manage and resolve broker, internal other relevant queries
    • Prepare operational and month end reports
    • Complete monthly close off procedures
    • Review and recommend improvements to existing processes
    • Implement and maintain internal controls to ensure best practice
    • Perform any other related functions requested by management

    Personal Attributes and Skills

    • Perform a variety of administrative responsibilities
    • Ability to multi-task and attention to detail is vital
    • Ensure that delegated tasks are performed within proper time frames
    • Prioritise workload and address any immediate issues as and when they arise
    • Effective communication at all levels within the organisation (written and telephonic)
    • Client centric servicing and positive problem solving approach
    • Excellent time management
    • Deadline conscious and able to work under immense pressure
    • Work independently, but open to team work when necessary
    • Takes responsibility for actions and projects
    • Upholds ethics, values and demonstrates integrity
    • Adapts to changing circumstances, new ideas and change initiatives

    Education and Experience

    Essential:

    • Matric Certificate
    • 1 year admin experience within a financial service industry
    • Advantageous:
    • 1 year admin experience dealing with brokers
    • 1 year experience with Discovery Life products
    • Post-graduate degree or equivalent

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    iOS Developer (Senior)

    Key Purpose

    Designs, develops, and implements iOS mobile applications to support business requirements. Follows approved life cycle methodologies, creates design documents, writes code and performs unit and functional testing of software. Contributes to the overall architecture and standards of the group, acts as an SME and plays a software governance role. 
    iOS developers must be able to technically support and maintain the deployed applications on dev, test and production environments.

    Areas of responsibility may include but not limited to

    iOS developers must have a competent understanding of:

    • The system development life cycle and can explain the developer’s role in each stage
    • The defined system development tools, processes and workflows
    • The distinction between business, functional and non-functional requirements and how to implement them
    • The importance of delivering high quality source code and how to achieve it
    • The technologies used and the systems components structure
    • The domain and business terminologies and link them back to system implementations 

    iOS developers should be able to demonstrate that they can:

    • Develop, test, and maintain the deployed application software with high quality
    • Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
    • Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
    • Perform accurate development estimation
    • Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
    • Research new techniques, tools, and best practices and share that knowledge with the team and community
    • Maintain high standards 
    • Analytical and problem solving skills
    • Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
    • Excellent written and verbal communication skills
    • Can help with quality assurance and provide comments                                          

    Within 6 months of being in the position, an iOS developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.

    Personal Attributes and Skills

    • Excellent written and oral communication skills (English)
    • Is values driven
    • Ability to work in a self-driven, complex environment with multiple and changing priorities
    • Ability to focus on deadlines and deliverables
    • Ability to think abstractly
    • Ability and desire to quickly learn new technologies
    • Clean code thinking
    • Is a problem solver

    Education and Experience

    • A degree in IT
    • 4+ years’ experience as an iOS developer
    • Experience with software development in a test-driven environment
    • Excellent understanding and application of design principles

    Advantageous

    • 2+ year user interface analyst experience (preferred)
    • Software Engineering related degree/qualification
    • Honours degree
    • Business experience and product knowledge
    • Experience in Objective-C is beneficial
    • Have worked on at least 1 app published in the App or Play Store

    Methodologies

    • Familiarity with Agile development methodologies
    • Knowledge of OO design principles and development patterns

    Tools

    • SoapUI (SOAP) / REST client (JSON)
    • XCode
    • Atlassian tool suite (Jira, Confluence)

    Technologies

    • iOS
    • UML
    • XML, JSON
    • SOAP and REST Web Service Development

    Other

    • Software architecture
    • JAD sessions
    • Data modelling techniques

    go to method of application »

    Java Developer

    Key Purpose

    Within the CAS system area, the Java Developer must work together with Business Analyst to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source codes.

    The Developer will support the projects throughout the project life-cycle, including requirements, design, implementation, release and post release support.

    We are in the process of transitioning over from .Net to Java, candidate will be expected to do .Net until transition process is completed.

    Areas of responsibility may include but not limited to

    • Develop, test, and maintain the deployed application software with high quality
    • Analyse, maintain and enhance existing application and troubleshoot issues with efficiency
    • Perform accurate development estimation
    • Produce technical specifications and designs
    • Analytical and problem solving skills
    • Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
    • Excellent written and verbal communication skills
    • Can help with quality assurance and provide comments
    • Present to senior stakeholders
    • Offer support and guidance to peers
    • Perform analysis at a strategic level and understand principles of business, technical and enterprise architecture

    Personal Attributes and Skills

    • Unit testing and mocking frameworks
    • Source control, experience with GIT
    • Passionate about technology and development.
    • Results oriented with the ability to work under pressure and juggle multiple concurrent projects with changing priorities and deadlines
    • Analytical thinking
    • Personal organisation and time management skills
    • Technical and business writing skills
    • Presentation and facilitation skills
    • Communication skills (written, verbal/presenting and listening)
    • Attention to detail
    • Ability to build relationships with people from all different backgrounds and at different job levels

    Education and Experience

    Minimum

    • Matric/Grade 12 and formal Java qualifications.
    • 6 years Java systems development experience
    • Java EE knowledge and experience
    • Experience with SOAP and REST services

    Preferred

    • IT related Degree or Diploma (BSc/BTech or similar).
    • Angular Framework
    • Spring Framework
    • ORM/Hibernate/JPA experience
    • JMS, Tibco EMS experience
    • Oracle and PL/SQL knowledge
    • SOAP and REST (XML/JSON)
    • Experience with Business Rules Management Frameworks
    • Experience using formal modelling languages (UML, etc) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
    • Be able to code .net code into Java
    • Be able to translate .net code into Java

    Advantageous

    • Honours degree
    • DevOps/Continuous integration
    • Exposure to the Atlassian tool suite (Jira, Confluence, Bamboo and Bitbucket)
    • Be able to code and translate .net code into Java

    Method of Application

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