Administrator : Field Case Management X2 at Road Accident Fund

Key Performance Areas

Compliance administration

• Administer applicable standards, processes and procedures
• Maintain version control on documentation related to the departments business activities.
• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control

Office coordination

• Maintain strict confidentiality in all matters relating to the office.
• Make follow-ups on outstanding matters and escalate where required.
• Ensure all office requests are handled and responded to within set timelines.
• Ensure availability of stationery within the department.
• Compile and distribute relevant statistics and reports as per predefined standard as required.
• Coordinate operational office activities to ensure efficiency and compliance on the provision of the core function of the respective department.

Meeting support

• Provide support in setting up meetings.
• Take minutes and distribute these in accordance to set governance standards.
• Mantain follow-up plan on meeting resolutions and matters outstanding.
• Ensure confirmation of meetings and management of team diaries.
• Schedule appointments with internal and external stakeholders as and when required.

Financial and procurement processes administration

• Compile and follow up on requisitions with any procurement processes until finalised.
• Maintain the stock register for the department.
• Ensure timeous payment of invoices.
• Provide administrative support to all the departmental activities related to the SCM processes.

Document Control

• Ensure that the filing system is up-todate and functional.
• Manage the retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.
• Update and maintain assets register and inventory for the department.
• Maintain records of all files, correspondences and registers.

Qualifications 

• National Diploma in Office Administration/Business Management/related or respective discipline qualification

Experience 

• Relevant 2 years’ experience in an administrative or similar environment.