Administrator: Parts at Mercedes Passenger (Cargo Parts Strategy) at Motus Holdings Limited

Job Description

• Parts Strategy, a sub-division of Motus Retail division,  currently has a vacancy for a Parts Sales Representative (a role commonly known as a Key Accounts Manager) 
• The primary purpose of the position is to maximise sales opportunities to achieve dealer objectives through excellent customer service. Reporting to the Parts Strategy Head, the ideal candidate must have at least 1 year’s experience as a Sales Representative in a business-to-business, key account management role.

Key Duties and Responsibilities:

• Achieve sales and profitability targets for Motus dealerships.
• Prospect for sales with new and existing customers.
• Negotiate and facilitate credit terms and contracts to enable customer purchasing.
• Work closely with customers to ensure they meet their sales targets and credit term thresholds.
• Engage meaningfully with dealerships regarding customer service execution.
• Generate and action ideas to promote customer loyalty and increased sales.
• Develop, maintain and grow strong relationships with key clients.
• Manage our customer relationships through regular client visits and excellent service.
• Conduct efficient sales promotion activities.
• Visit trade shows and exhibitions to network with new potential customers and remain up to date with industry changes.

Essential competencies: 

• Ability to analyse purchasing behaviour and potential of our clients to capitalize on opportunities and/or to limit risks.
• Monitor and feedback on changes in the industry and competitors to management to inform our sales strategy.
• Initiate and close business deals independently and with confidence.
• To ensure Debtors outstanding do not exceed the agreed thresholds.
• To ensure details of all vehicle transactions are accurately recorded and registered.
• To ensure all CPA and other control and legal documentation is completed accurately.
• To participate in planning sales campaigns and promotions to maximize sales penetration.
• Innovative thinking to improve the customer base.
• Hunt for new business customers.
• Knowledge of the corporate values, guidelines, and strategies.
• Administration skills
• Ability to handle conflict and upset customers effectively
• Adept at problem solving
• Planning and organising
• Attention to detail
• Initiative

Personal Attributes:

• A dynamic, confident, proactive individual
• A team player
• Ability to maintain excellent relationships internally and externally
• Ability to cold-call
• Excellent communication using all mediums, e.g. verbal, electronic etc.
• Able to initiate contact with customers
• Excellent negotiation skill

Minimum Experience required: 

• Business to business sales experience of 1 + years essential
• Parts sales experience advantageous.

Minimum Qualification: 

• Senior Certificate (Grade 12)

Other Requirements: 

• Valid, endorsed driver’s license
• Fully computer literate: Extensive knowledge of MS Office applications required (especially Excel)