Administrator at PricewaterhouseCoopers (PwC)

At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Learn about business needs are changing and consider the impact on services provided.
• Take action to stay current with new and evolving technology.
• Handle, manipulate and analyse data and information responsibly.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Anticipate the needs of others and take appropriate action.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm's code of ethics and business conduct.

About the role

• Provide secretarial and administrative support to the Assurance teams

Essential skills and experience

• 3- 5 years related experience gained in a professional environment
• Proficient in use of MS Word (Advanced), Excel, Power Point and google office suite;
• Pro-active and able to use own initiative;
• Pay attention to detail;
• Ability to interact with clients, managers and partners professionally;
• Good writing and typing skills; 
• Good interpersonal and communication skills; 
• Ability to handle confidential and sensitive information; 
• Reliable, motivated, results-orientated, able to work under pressure, able to multi-task;
• Team player; 
• Ability to prioritize and meet deadlines

Required qualifications

• Grade 12
• Relevant tertiary qualification (degree or diploma) preferable

Responsibilities:

General administration

• General administration and filing
• Compiling presentations
• Typing of minutes (dictation and transcription)
• Client management 

Invoice Management

• Maintain and submit billing forms
• Send to appropriate client contact
• Follow up on outstanding billings and confirm receipts
• All continuing job codes should be rolled forward annually
• Assist in the creation of new job codes
• Completion of timesheets and expense sheets in oracle for contractors
• Personal Assistant to complete timesheets and expense sheets on behalf of contractors

Quality

• Paper file management
• Assist with CPD declaration
• Assist partners with submissions to IRBA

Trainees-SAICA Management

• Monitoring compliance with SAICA Skills reviews in LTS

Oracle

• Completion of Invoice requests - Complete requests from google sheet and send to the clients
• Follow up on all Oracle queries regarding invoices, payments, statements etc.
• WIP management - Extraction of reports for managers and assist with provision queries
• Debtors' management - Extraction of reports and following up with managers/clients for overdue balances
• Assisting with creating new job codes, cross border questionnaires, follow up with inter office charges 
• General administrative support in Oracle

Risk management

• Extraction and monitoring compliance with Risk Management
• Follow up and assist managers with any queries regarding Risk Management - Paperfiles etc
• Assist manager group with AFS, CES requests etc
• Manage Information Security Management inspections for main office.

General

• Maintain the "database" of client information - client name, main contacts, partner and engagement manager.
• Furthermore, follow up with managers that have not completed the required information in the database 

Salesforce, Maintenance of Wins and CPP

• Central point for the audit department on salesforce for proposals or potential opportunities to ensure that salesforce is updated timeously.
• Manage the wins schedule and reporting to national.
• Arrange meetings regarding CPP and note action points from the meeting.

Timesheets and Utilisation

• Staff utilisation - follow up on unproductive trainees on a monthly basis. 
• Escalate or provide feedback to Human Capital on non-compliance

Referral/Secondments

• Assist managers with organising of referrals by other offices and arranging secondments of staff to other offices.

Office operations

• Coordinate business continuity management processes and administration for the office

Education(if blank, degree and/or field of study not specified)

• Degrees/Field of Study required:
• Degrees/Field of Study preferred:
• Certifications(if blank, certifications not specified)

Required Skills

• Optional Skills
• Desired Languages(If blank, desired languages not specified)

Travel Requirements

Up to 20%
Available for Work Visa Sponsorship?

• No

Government Clearance Required?

• Yes

Job Posting End Date

April 1, 2023