Administrator / Receptionist at KLM Empowered

• Implementing security procedures according to organisational requirements
• Maintaining a clean and safe reception area according to organisational requirements
• Ensure availability of all necessary stationery and material (e.g. pens, forms and brochures)
• Creating and maintaining a presentable reception area
• Process incoming and outgoing telephone calls
• Receive, consult and direct visitors in a reception area
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform clerical receptionist duties such as photocopying and scanning
• Administration
• Capturing of learner details
• Uploading of learner details on SETA portals

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Customer Service
• Excellent communication skills (written and verbal)
• Work ethic
• Professional attitude and appearance
• Patience
• Integrity
• Problem Solving Skills
• Accuracy and Attention to Detail
• Interpersonal skills
• Telephone skills
• Organisation skills
• Can work under pressure
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks

MINIMUM REQUIREMENTS

• Proven work experience as a Receptionist, Administrator, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment
• Grade 10; additional certification in Office Management is a plus